Medical Secretary

seek.com.au; Mornington; Hybrid; AUD 34,000 - 48,000; Part time

Benefits offered by this job

9-day fortnight

Training and development

Job summary

seek.com.au is seeking a caring Medical Secretary for a part-time position with a 9-day fortnight. You will support a busy specialist practice by handling front-desk duties, scheduling, invoicing, and clinical administration.

Join a friendly team with comprehensive training and ongoing support to develop your skills in specialist practice administration.

Qualifications

• Medical secretary/administration experience is preferred.
• Understanding of patient privacy and confidentiality principles.
• Strong organisation and attention to detail.
• Clear communication and interpersonal skills.
• Ability to multitask and stay calm in a busy practice.
• Caring, professional, patient-focused approach.
• Willingness to learn and develop additional skills.

Responsibilities

• Welcoming patients and providing friendly, professional assistance in person and on the phone.
• Managing incoming calls and emails promptly and efficiently.
• Scheduling and managing appointments for consultations and theatre procedures.
• Preparing patient booking and hospital admission paperwork.
• Processing patient accounts, invoices and Medicare transmissions.
• Liaising with hospitals, GP clinics, radiology, pathology and other providers.
• Maintaining accurate patient records and handling confidential information.

Skills

Medical administration

Confidentiality

Organisational skills

Communication

Multitasking

Patient-focused

Willingness to learn

Job description

Medical Secretary – Part-Time | 9-Day Fortnight

Join a friendly, supportive specialist practice where your contribution is valued and your skills can grow.

We are an established private specialist practice seeking a caring, organised and motivated Medical Secretary to join our small, friendly team.

Our practice is busy and the role is varied, offering an opportunity to develop your skills and learn additional aspects of specialist practice administration. You will receive thorough training and ongoing support from our experienced team.

We value professionalism, kindness, compassion and respect, and are looking for someone who shares these values. If you enjoy working with people, take pride in providing excellent service and thrive in a busy environment, we would love to hear from you.

Our modern consulting rooms are located in an attractive setting, with the added convenience of free off-street parking.

Key Responsibilities

• Welcoming patients and providing friendly, professional assistance in person and over the phone.
• Managing incoming telephone calls and email enquiries promptly and efficiently.
• Scheduling and managing patient appointments for consultations and theatre procedures.
• Preparing patient booking and hospital admission paperwork.
• Processing patient accounts, invoices and payments, including Medicare transmissions.
• Liaising with public and private hospitals, GP clinics, radiology, pathology and other healthcare providers.
• Maintaining accurate patient records and handling confidential information appropriately.

Skills and Experience

The successful candidate will have:

• Previous medical administration or medical secretarial experience.
• An understanding of medical confidentiality, ethics and privacy principles.
• Excellent organisational skills and attention to detail.
• Strong communication and interpersonal skills.
• The ability to multitask, prioritise and remain calm in a busy environment.
• A caring, professional and patient-focused approach.
• A genuine willingness to learn, undertake training and develop additional skills.

What We Offer

• A part-time position with a 9-day fortnight.
• A welcoming, experienced and supportive team.
• Thorough training and opportunities to expand your skill set.
• A varied role within an established private specialist practice.
• Modern consulting rooms in an attractive location.
• Free off-street parking.