Senior Manager, Student Education & Enrolment

Professional

Canberra

On-site

AUD 142,000 - 148,000

Full time

29 hours ago

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Job summary

Australian National University (ANU) in Canberra seeks a strategic Manager, Student Education Support to oversee student-related services including enrolment, progression, and degree advice. You will lead a central team, foster a culture of service excellence, and build strong relationships with ANU Colleges to enhance student experience.

The role reports to the SEEM Division within the DVCE portfolio, with a focus on compliant, high-quality services across the student lifecycle.

Qualifications

Experience leading a central team to shape how student administration services are delivered across a large university.
Experience guiding student enrolment, progression and student success through service excellence.
Ability to work with senior stakeholders to improve systems, policy and processes with a focus on compliance across the student lifecycle.

Responsibilities

Play a key leadership role in a newly established central team, helping shape how student administration services are delivered across the University.
Lead and develop a high-performing team, driving service excellence that supports student enrolment, progression and overall student success.
Work with senior stakeholders across ANU to improve systems, policy and processes, ensuring high-quality services and compliance across the student lifecycle.