Student Lifecycle Advisor – Education Support

Professional; Canberra; On-site; AUD 90,000 - 98,000; Full time

Job summary

Australian National University in Canberra is seeking an ANU Officer 5 (Administration) to deliver specialist student administration and compliance support within a busy student services team. The role covers enrolment, progression, assessment and other student administration matters, providing accurate guidance and liaising with Colleges to resolve issues and ensure positive student outcomes.

The successful candidate will have strong organisational skills, attention to detail, and the ability

Responsibilities

• Provide specialist student administration, academic advice and compliance support in a high-volume student services environment.
• Manage diverse student enquiries and complex cases, applying University policy to provide accurate advice and achieve positive outcomes for students.
• Build strong relationships across the University and support continuous improvement in student administration services.

Job description

Australian National University in Canberra is seeking an ANU Officer 5 (Administration) to deliver specialist student administration and compliance support within a busy student services team. The role covers enrolment, progression, assessment and other student administration matters, providing accurate guidance and liaising with Colleges to resolve issues and ensure positive student outcomes.

The successful candidate will have strong organisational skills, attention to detail, and the ability