Strategic Lead, Student Engagement & Operations

Australian National University; Canberra; Hybrid; AUD 142,000 - 148,000; Full time

Benefits offered by this job

17% superannuation

Job summary

Australian National University in Canberra, ACT, AU is seeking a Senior Manager for Student Engagement and Operations. The role leads ANU One's student engagement and operational functions, overseeing strategy implementation and service delivery.

You will represent ANU One across the University and with external partners, deputising for the Business Manager as required. The ideal candidate demonstrates experience leading complex operational functions, with strong skills in policy execution, risk

Qualifications

• Experience leading complex operational or service delivery functions.
• Ability to develop and implement programs, policies and processes.
• Strong risk, compliance and quality assurance understanding.

Responsibilities

• Lead the student engagement and operational functions of ANU One.
• Oversee development and implementation of operational strategies, policies, and systems.
• Provide high‑level advice on operations, compliance and service delivery matters.

Skills

People leadership

Operational management

Policy implementation

Risk management

Stakeholder engagement

Job description

Australian National University in Canberra, ACT, AU is seeking a Senior Manager for Student Engagement and Operations. The role leads ANU One's student engagement and operational functions, overseeing strategy implementation and service delivery.

You will represent ANU One across the University and with external partners, deputising for the Business Manager as required. The ideal candidate demonstrates experience leading complex operational functions, with strong skills in policy execution, risk