Senior Manager, Key Accounts

XPEL; Sydney; On-site; AUD 150,000 - 230,000; Full time

Job summary

XPEL Inc. in Newington, NSW, seeks a Senior Manager, Key Accounts to proactively identify and grow OEM and Key Account opportunities across the region. You will guide and day-to-day manage XPEL's OEM Key Account Managers.

You will build a high-performing team, lead negotiations, coordinate with marketing, product development and customer service, and develop annual account plans while ensuring brand integrity at events.

Qualifications

• Bachelor’s degree or higher in Business, Marketing or related field (or equivalent 10 years sales experience).
• 8+ years of professional sales experience, with at least 1 year in a leadership role.
• Strong negotiation, communication, interpersonal and problem-solving skills.
• Valid driver’s license with a clean driving record.
• Proficient in Microsoft Office.

Responsibilities

• Build and lead a team, aligning with marketing, sales and product development.
• Identify strategic opportunities in OEMs, partners and Key Accounts.
• Cultivate and manage a pipeline of opportunities and strategic relationships.
• Lead contract negotiations and close deals to establish partnerships.
• Provide market and customer insights to executives and cross-functional teams.
• Represent the XPEL Brand at customer-led and industry events.
• Support customer service by coordinating cross-functional teams.
• Develop annual account plans for Key Accounts.
• Oversee HubSpot lead processing for Key Accounts.
• Collaborate with Marketing and Events to plan MAR/COM calendar.
• Create digital asset catalog and updated intro deck for OEMs.
• Support regional Key Account Manager development.
• Renew connections to existing clients and contacts.

Skills

Negotiation skills

Communication skills

Interpersonal skills

Sales skills

Leadership

Team building

Problem solving

Time management

Customer focus

Microsoft Office

Education

Bachelor's degree or higher in Business/Marketing related field

Equivalent 10 years sales experience

Job description

Senior Manager, Key Accounts

Location: Newington, NSW

Time Type: Full time

Job Description

Job Summary:

The Senior Manager, Key Accounts will proactively identify, nurture, and facilitate the integration of new and established customer and market opportunities for XPEL Inc.'s Products and Services within OEM/Key Accounts. In addition, this role involves offering guidance, steering, and day-to-day management to XPEL's OEM Key Account Managers across the respective geography.

Core Duties

• Build & lead a team, providing guidance, mentorship, and support while collaborating with others, including marketing, sales, and product development, to ensure alignment with overall business objectives.
• Seek and identify strategic opportunities for XPEL Products and Services in key markets focusing on OEMs, strategic partners, and Key Accounts.
• Cultivate and manage a pipeline of commercial opportunities, clients, and partners, while mapping out business positions for sustained growth. Curate strategic relationships with prospects, partners, clients, and vendors.
• Lead negotiations and facilitate the execution of contract deals to establish partnerships and secure new business.
• Provide critical market and customer information to XPEL’s executive team, engineering, product development, training, sales, and customer service departments
• Represent the XPEL Brand with a high degree of polish and professionalism during customer-led functions, industry, and motorsports events.
• Aid with customer support by fostering cross-functional teams to deliver high-quality solutions to XPEL clients and programs while addressing client concerns. When needed, act as a liaison between the client and the organization.
• Develop and manage budgets related to business development initiatives; ensure efficient allocation of resources to maximize return on investment.
• Prepare a detailed review of the XPEL Key Accounts pipeline and develop a annual account plan for each
• Champion an internal review and overhaul of the sales lead processing from intake to dissemination within XPEL’s Sales, Marketing, and Customer Service departments; (HUBSPOT integration for Key Accounts)
• In conjunction with XPEL Marketing and Event planning, create a annual MAR/COM (events) calendar.
• Create an industry-leading OEM / Key account digital asset catalog; photos, videos, customer testimonials, etc. in conjunction with an updated introductory slide deck
• Support regional key account manager professional development
• Renew connections to existing clients and contacts

Basic Qualifications

• Bachelors degree or higher in Business, Marketing or related field or equivalent experience of 10 years sales
• Minimum 8 years professional sales experience, preferably within the automotive industry with at least 1 in a leadership position
• Strong people skills, negotiation skills and sales skills
• Excellent communication, interpersonal, analytical, and problem-solving skills
• Must have a current and valid driver’s license with a clean driving record.
• Make appropriate judgments, keeping customer service, safety, and time sensitivity a priority.
• Proficient in Microsoft Office (Word, Excel, Outlook).

Desired Qualifications

• Long cycle sales experience

XPEL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.