Senior Luxury Client Advisor – Boutique Experience

Moncler; Willoughby; On-site; AUD 68,000 - 90,000; Full time

Benefits offered by this job

Competitive remuneration andcommission

Excellent staff discounts

Birthday day off and team birthdaycake

Two paid volunteer days per annum

Job summary

Moncler Chatswood Chase in Sydney is hiring a Senior Client Advisor for a full-time permanent role. You will be at the heart of the Moncler customer experience, delivering exceptional service, guiding clients through the brand journey, and contributing to sales targets and store operations.

The ideal candidate has 3+ years in luxury fashion, a client-focused mindset, and strong communication. Multilingual skills are a plus, and you will join a passionate team dedicated to excellence.

Qualifications

• 3+ years’ experience in a premium or luxury fashion environment.
• Experience within a structured luxury retail brand and demonstrated success with targets and KPIs.
• Mentor and role model with experience supporting team members.
• Naturally client-focused with a strong commercial mindset.
• Genuine passion for the Moncler brand.
• Collaborative team player with excellent communication and interpersonal skills.
• Multilingual skills are highly regarded.

Responsibilities

• Create memorable client experiences by building genuine relationships and guiding customers through every step of their Moncler journey—from first contact to after-sales care.
• Drive strong sales results through exceptional service and product knowledge.
• Bring Moncler’s visual standards to life on the shop floor.
• Work closely with the stockroom to ensure smooth store operations, including stock movement and replenishment.
• Be an active, positive team player who brings energy and pride to every shift.

Skills

Luxury retail experience

Sales targets

Mentoring

Client-focused service

Communication skills

Multilingual

Job description

Moncler Chatswood Chase in Sydney is hiring a Senior Client Advisor for a full-time permanent role. You will be at the heart of the Moncler customer experience, delivering exceptional service, guiding clients through the brand journey, and contributing to sales targets and store operations.

The ideal candidate has 3+ years in luxury fashion, a client-focused mindset, and strong communication. Multilingual skills are a plus, and you will join a passionate team dedicated to excellence.