Senior Luxury Client Advisor – Global Brand, Bonus & Growth

Frontline Retail; Sydney; On-site; AUD 70,000 - 80,000; Full time

Job summary

Frontline Retail in Sydney CBD is seeking a Senior Client Advisor to deliver an elevated luxury client experience, build lasting relationships and drive boutique performance.

You will mentor junior team members, support the Boutique Manager, maintain impeccable presentation and collaborate to provide a seamless in-store journey. Mandarin/Cantonese language skills are highly regarded but not essential.

Qualifications

• Experience as a Senior Client Advisor, Senior Sales Associate, Client Advisor or similar within RTW luxury retail.
• Passion for luxury retail, styling and creating memorable client experiences.
• Proven ability to exceed individual sales targets and build a strong returning client base.
• Natural relationship-focused with exceptional communication and interpersonal skills.

Responsibilities

• Deliver an exceptional end-to-end luxury client experience, building meaningful relationships.
• Drive individual sales and contribute to boutique targets and commercial success.
• Develop and grow a loyal client portfolio through proactive clienteling and follow-up.
• Support the Boutique Manager with daily operations and lead by example on the sales floor.
• Mentor junior team members, sharing product knowledge and luxury service standards.
• Maintain impeccable visual merchandising, presentation and operational excellence.
• Collaborate with the wider team to create a premium in-store experience.

Skills

Luxury retail

Clienteling

Relationship building

Mentoring

Sales targets

Team leadership

Job description

Frontline Retail in Sydney CBD is seeking a Senior Client Advisor to deliver an elevated luxury client experience, build lasting relationships and drive boutique performance.

You will mentor junior team members, support the Boutique Manager, maintain impeccable presentation and collaborate to provide a seamless in-store journey. Mandarin/Cantonese language skills are highly regarded but not essential.