Senior Luxury Client Advisor

LVMH; Western Australia; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Generous salary

Employee merchandise benefits

Milestone gifts

Job summary

Tiffany & Co. in Perth is seeking an experienced Senior Client Advisor to deliver exceptional client service, using product knowledge and client follow-up to build lasting relationships and drive sales.

You will achieve individual net sales targets, assist with opening and closing procedures, and coach the team to maximise performance while maintaining the Tiffany Experience and luxury service standards. Flexible working hours, including evenings and weekends, and a supportive, collaborative

Qualifications

• Minimum two years retail experience, preferably in jewelry
• Excellent communications skills, verbal and written
• Demonstrable problem-solving ability

Responsibilities

• Achieve individual annual net sales targets through client relationships and exceptional service.
• Assist clients with product selection using consultative selling and Tiffany selling standards.
• Build lasting client relationships through personalised service and proactive clienteling.
• Drive client retention and repeat business with effective follow-up and relationship management.
• Represent the Tiffany brand through professional presentation and luxury service normes.

Skills

Retail sales

Clienteling

Communication skills

Education

Gemology Certificate/Diploma

Tools

CRM software

Job description

Tiffany & Co. in Perth is seeking an experienced Senior Client Advisor to deliver exceptional client service, using product knowledge and client follow-up to build lasting relationships and drive sales.

You will achieve individual net sales targets, assist with opening and closing procedures, and coach the team to maximise performance while maintaining the Tiffany Experience and luxury service standards. Flexible working hours, including evenings and weekends, and a supportive, collaborative