Senior Loan Kit Team Lead Orthopaedics Dispatch

Johnson & Johnson Co.; Adelaide; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Up to 18 weeks parental leave

4 days volunteer leave

Wellbeing Day

Life insurance

Job summary

Johnson & Johnson in Adelaide, South Australia, invites applications for a Senior Loan Kit Team Leader to manage daily loan kit warehouse operations across dispatch and receiving, delivering safety, quality and on-time service.

You will develop a high-performing team, drive continuous improvement, coach staff, maintain inventory accuracy and partner with sales, customer service and freight providers to optimise costs and outcomes.

Qualifications

• Experience leading a team in high-volume, complex environments.
• Ability to identify and lead process improvements.
• Proficiency with SAP/ERP systems.
• Strong relationship-building with suppliers and customers.

Responsibilities

• Lead daily loan kit warehouse operations across dispatch and receiving, delivering high standards in safety, quality, compliance, service and cost.
• Coach and develop the team through clear objectives, regular feedback, performance dashboards and structured development plans.
• Drive team performance to ensure customer orders are processed, packed and dispatched accurately, efficiently and on time.
• Identify and implement process improvements that enhance operational efficiency, resolve kit issues and strengthen customer outcomes.
• Partner with sales representatives, customer service and freight providers to resolve issues, manage outstanding orders and optimise freight costs.
• Maintain inventory accuracy, current training records and full compliance with quality systems, SOPs and the Five Quality Principles.

Skills

Team leadership

Process improvement

SAP/ERP

Operations management

Inventory management

Coaching and development

Relationship building

Tools

SAP/ERP systems

Job description

Johnson & Johnson in Adelaide, South Australia, invites applications for a Senior Loan Kit Team Leader to manage daily loan kit warehouse operations across dispatch and receiving, delivering safety, quality and on-time service.

You will develop a high-performing team, drive continuous improvement, coach staff, maintain inventory accuracy and partner with sales, customer service and freight providers to optimise costs and outcomes.