Senior Loan Kit Operations Leader

Johnson & Johnson Co.; Norwood; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Parental leave

Volunteer leave

Additional annual leave

Wellbeing Day

Life insurance

Employee Assistance Program

Job summary

Johnson & Johnson in Adelaide, South Australia, seeks a Senior Loan Kit Team Leader to guide daily loan kit warehouse operations, drive safety, quality and on-time delivery, and develop a high-performance team.

You will coach staff, manage SAP/ERP workflows, partner with sales and service teams, and implement process improvements to enhance efficiency and customer outcomes. This role anchors operational excellence within a global healthcare leader and offers strong development opportunities.

Qualifications

• Proven success in leading a team in a high-volume, complex environment.
• Ability to identify opportunities for process improvement and lead this in an organised manner.
• Lead with empathy and by example to drive KPI achievement and development.

Responsibilities

• Lead daily loan kit warehouse operations across dispatch and receiving, delivering high standards in safety, quality, compliance, service and cost.
• Coach and develop the team through clear objectives, regular feedback, performance dashboards and structured development plans.
• Drive team performance to ensure customer orders are processed, packed and dispatched accurately, efficiently and on time.
• Identify and implement process improvements that enhance operational efficiency, resolve kit issues and strengthen customer outcomes.
• Partner with sales representatives, customer service and freight providers to resolve issues, manage outstanding orders and optimise freight costs.
• Maintain inventory accuracy, current training records and full compliance with quality systems, SOPs and the Five Quality Principles.

Skills

Collaboration

Compliance Management

Cost Management

Demand Forecasting

Detail-Oriented

Developing Others

Distribution Management

DRP

Inclusive Leadership

Inventory Optimization

Leadership

Operations Management

Order Management

Organizing

Performance Measurement

Strategic Supply Chain Management

Team Management

Transportation Management

Warehouse Management

Tools

SAP/ERP systems

Job description

Johnson & Johnson in Adelaide, South Australia, seeks a Senior Loan Kit Team Leader to guide daily loan kit warehouse operations, drive safety, quality and on-time delivery, and develop a high-performance team.

You will coach staff, manage SAP/ERP workflows, partner with sales and service teams, and implement process improvements to enhance efficiency and customer outcomes. This role anchors operational excellence within a global healthcare leader and offers strong development opportunities.