Senior Licensing & Permits Administrator Flexible Hours

Brisbane City Council; Brisbane; Sur place; AUD 89 000 - 96 000; Plein temps

Avantages offerts par ce poste

Flexible working hours

Free gym and wellness centre

Award-winning superannuation fund

Generous leave provisions

Competitive salary

Résumé du poste

Brisbane City Council is seeking a dedicated administrative professional for the City Licences and Permits branch. Based at Brisbane Square, you will process licence and permit applications, manage service requests and provide customer-focused support to ensure timely, accurate outcomes.

Working with the Team Leader, you will guide staff, monitor workloads and help drive continuous improvement for consistent service delivery and enhanced customer satisfaction across residents and businesses.

Qualifications

• Experience providing high-quality administrative and business support across multiple work streams.
• Strong written and verbal communication skills with the ability to build relationships and resolve enquiries.
• Excellent organisational and time management skills with the ability to manage competing priorities and meet deadlines.
• Experience using business systems and Microsoft Office applications with a high level of accuracy.

Responsabilités

• Process licence and permit applications and manage service requests.
• Coordinate workloads and monitor performance for the team.
• Provide coaching, guidance and support to team members.
• Develop stakeholder relationships and identify process improvements.

Connaissances

Administrative support

Research

Information gathering

Communication

Time management

Stakeholder management

Microsoft Office

Outils

Microsoft Office

Business systems

Description du poste

Brisbane City Council is seeking a dedicated administrative professional for the City Licences and Permits branch. Based at Brisbane Square, you will process licence and permit applications, manage service requests and provide customer-focused support to ensure timely, accurate outcomes.

Working with the Team Leader, you will guide staff, monitor workloads and help drive continuous improvement for consistent service delivery and enhanced customer satisfaction across residents and businesses.