Principal Officer, Branch Operations (Flexible Hours)

Brisbane City Council; Brisbane; On-site; AUD 133,000 - 145,000; Full time

Benefits offered by this job

Flexible working hours

Free gym and wellness centre

Award winning superannuation fund

Generous leave provisions

Job summary

Brisbane City Council is seeking an experienced operational leader for the Principal Officer, Branch Operations role within City Licences and Permits. You will lead branch operations, coordinate business functions, and work with senior leaders to ensure efficient, customer-focused service delivery.

The role requires strategic thinking, people leadership and a track record in improving processes, governance and performance reporting within complex environments.

Qualifications

• Leadership experience across operational delivery, business support, governance or performance reporting.

Responsibilities

• Lead branch operations and coordinate key business functions to ensure efficient, consistent and customer-focused service delivery.
• Provide strategic advice and drive continuous improvement initiatives across Council.
• Establish and shape a newly formed branch, aligning people, processes and priorities to support success.

Job description

Brisbane City Council is seeking an experienced operational leader for the Principal Officer, Branch Operations role within City Licences and Permits. You will lead branch operations, coordinate business functions, and work with senior leaders to ensure efficient, customer-focused service delivery.

The role requires strategic thinking, people leadership and a track record in improving processes, governance and performance reporting within complex environments.