INTERNAL ONLY - PERSONAL ASSISTANT

Brisbane City Council; Brisbane; On-site; AUD 89,000 - 96,000; Full time

Benefits offered by this job

Flexible working hours

Free gym and wellness centre

Award-winning superannuation fund

Generous leave provisions

Job summary

Brisbane City Council is seeking a highly organised Personal Assistant to support the City Licences and Permits branch. You will manage calendars, coordinate meetings and communications, and provide confidential executive assistance to branch leaders.

This permanent full-time role offers a busy, customer‑facing environment, with opportunities to develop relationships across Council and with external stakeholders while delivering high‑quality administrative support.

Qualifications

• Experience providing executive, personal assistant or administrative support.
• Strong organisational skills and ability to prioritise competing tasks.
• Commitment to delivering responsive, professional customer service.
• Excellent written communication with broad stakeholder exposure.
• Interpersonal and communication skills to engage across levels.
• Proven ability to handle confidential and sensitive information.
• Strong problem-solving skills to deliver quality outcomes under tight timeframes.
• Experience with Microsoft Office applications: Outlook, Word, PowerPoint, Excel and Teams.

Responsibilities

• Provide professional administrative, business and personal assistance to branch leadership.
• Coordinate calendars, meetings, correspondence and branch administration.
• Collaborate with stakeholders to support leadership priorities.

Skills

Executive/personal assistant support

Organisational skills

Customer service

Written communication

Interpersonal skills

Confidential information handling

Problem solving

Microsoft Office

Tools

Microsoft Office Suite

Outlook

Word

PowerPoint

Excel

Teams

Job description

Personnel Area: City Planning Economic Development Services

Branch: City Licences and Permits

Salary Range: Band 4 $89,207 - $95,764 AUD per annum + Superannuation (Remuneration stated is for the full-time positions)

Work type: Permanent Full-time

Our Business

Brisbane City Council is Australia’s largest local government and one of the nation's most diverse and dynamic organisations Guided by Brisbane Vision 2031, Council is focused on delivering innovative, high performing services that provide exceptional value for residents, businesses and visitors while shaping Brisbane as Australia's lifestyle capital.

The City Planning and Economic Development Services Group manage development applications, provide planning and development advices, develops strategic planning policy and economic strategies. Our work supports sustainable growth, helps shape Brisbane's future and ensures the city continues to be a great place to live, work and visit.

Our Branch

City Licences and Permits is leading the transformation of how Brisbane City Council delivers licensing, permitting and application services. As a newly established branch, we're creating a modern, customer-focused and digitally enabled service that brings licences, permits and applications together into one seamless experience. By simplifying processes, improving consistency and decision-making, and embracing innovation, we're making it easier for residents, businesses and stakeholders to engage with Council while delivering better outcomes for our community and helping shape Brisbane's future.

The Role

Are you an organised, proactive and customer-focused administrator who enjoys working in a fast-paced environment? Do you take pride in keeping things running smoothly, building strong relationships and providing exceptional support to leaders and teams?

As a Personal Assistant in the newly created City Licences and Permits Branch, you will provide professional administrative, business and personal assistance services that support the effective operation of the branch leadership team. You will coordinate calendars, meetings, correspondence and branch administration activities while ensuring a high standard of customer service and confidentiality.

You will work collaboratively with a broad range of stakeholders and help ensure leadership priorities are delivered efficiently and effectively.

To be successful you will have:

• experience providing executive, personal assistant or administrative support in a professional environment
• strong organisational skills and the ability to prioritise competing tasks and deadlines
• a commitment to delivering responsive, professional and high-quality customer service
• excellent written communication skills, including experience preparing correspondence and communicating with a range of customers and stakeholders
• well-developed interpersonal and communication skills, with the ability to confidently engage with stakeholders at all levels
• proven ability to work with confidential and sensitive information
• strong problem-solving skills and the ability to achieve quality outcomes within tight timeframes
• experience using Microsoft Office applications, including Outlook, Word, PowerPoint, Excel and Teams.

Benefits of working for Council include:

• flexible working hours, and flexible arrangements
• free gym and wellness centre
• award winning superannuation fund
• generous leave provisions

*Eligibility for internal only roles includes external applicants who identify as Aboriginal and/or Torres Strait Islander and/or as a person living with a disability. Applicants from these groups are required to complete the diversity and inclusion questions on the application form to enable Council to determine eligibility.

This role requires a Criminal History Check.

For more information:

Please contact Zoe Hare, Talent Partner on 07 3178 5***.

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team.

Application Closing Date:

Sunday 1 November 2026 at 11:55pm AEST.

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.

Council and its employees must follow the Public Sector Ethics Act 1994 (Qld) and the Code of Conduct. This means employees are expected to act with honesty, fairness, and always prioritise the public interest over personal or private gain. The Code of Conduct requires employees to openly disclose any other work they do outside of Council — includingpaid or unpaid employment,operatingtheir own business or volunteering in certain circumstances — and to manage any conflictsof interest or other risks (such as fatigue)in a way that puts the public interestfirst.Maintainingemployment outside Council does notpreclude you from being considered for roles within Council.#LI-DNI