Senior Library Assistant - Multi-Library Service (Temp)

Fairfield City Council; Fairfield; On-site; AUD 71,000 - 83,000; Full time

Benefits offered by this job

Uniform provided

Job summary

Fairfield City Council is seeking a Senior Library Assistant on a temporary full-time basis to support library customers across five libraries, delivering efficient information and business support services. The role requires strong communication skills, teamwork, and a proactive approach to resolving issues, with administration of library systems.

The position may contribute to projects, liaising with stakeholders to achieve outcomes, and requires flexibility to work evenings and weekends.

Qualifications

• Provide an efficient library and information service to meet community needs across five libraries.
• Strong communication and interpersonal skills to establish and maintain relationships.
• Perform customer service duties with a focus on creating a positive customer experience.
• Administer information and library management systems.
• Be available to work a library roster including evenings and weekends.

Responsibilities

• Provide customerservice and business support services, managing requests and enquiries from Library customers and other stakeholders to contribute to the efficient provision of a core business service to Council's customers.
• Contribute to the delivery of key projects incorporating research, planning, delivery, evaluation, and the management and/or coordination of Council systems, programs or events.

Skills

Communication

Interpersonal skills

Customer service

Teamwork

Problem solving

Administration

Library management systems

Roster flexibility

Education

Certificate III in Library and Information Services

Tools

Library management systems

Job description

Fairfield City Council is seeking a Senior Library Assistant on a temporary full-time basis to support library customers across five libraries, delivering efficient information and business support services. The role requires strong communication skills, teamwork, and a proactive approach to resolving issues, with administration of library systems.

The position may contribute to projects, liaising with stakeholders to achieve outcomes, and requires flexibility to work evenings and weekends.