Senior Library Assistant (Temporary Full-time)

Fairfield City Council; Fairfield; On-site; AUD 71,000 - 83,000; Full time

Benefits offered by this job

Uniform provided

Job summary

Fairfield City Council is seeking a Senior Library Assistant on a temporary full-time basis to support library customers across five libraries, delivering efficient information and business support services. The role requires strong communication skills, teamwork, and a proactive approach to resolving issues, with administration of library systems.

The position may contribute to projects, liaising with stakeholders to achieve outcomes, and requires flexibility to work evenings and weekends.

Qualifications

• Provide an efficient library and information service to meet community needs across five libraries.
• Strong communication and interpersonal skills to establish and maintain relationships.
• Perform customer service duties with a focus on creating a positive customer experience.
• Administer information and library management systems.
• Be available to work a library roster including evenings and weekends.

Responsibilities

• Provide customerservice and business support services, managing requests and enquiries from Library customers and other stakeholders to contribute to the efficient provision of a core business service to Council's customers.
• Contribute to the delivery of key projects incorporating research, planning, delivery, evaluation, and the management and/or coordination of Council systems, programs or events.

Skills

Communication

Interpersonal skills

Customer service

Teamwork

Problem solving

Administration

Library management systems

Roster flexibility

Education

Certificate III in Library and Information Services

Tools

Library management systems

Job description

Senior Library Assistant (Temporary Full-time)

Provides customerservice and business support services, managing requests and enquiries fromLibrary customers and other stakeholders to contribute to the efficientprovision of a core business service to Council's customers. The position alsocollaborates with business units, providing specialist operational support,developing relationships to enhance service delivery, and managing keyinformation or systems to facilitate the delivery of business objectives andmeet user and customer needs.

The position may also contribute to thedelivery of key projects incorporating research, planning, delivery,evaluation, and the management and/or co-ordination of Council systems,programs or events, liaising with internal or external stakeholders to achievesuccessful project, system or program outcomes.

ESSENTIAL:

Theposition will:

• Need amotivated professional to provide an efficient and effective library andinformation service to meet the needs of the community across our 5libraries – Whitlam Library Cabramatta, Fairfield Library, BonnyriggLibrary, Wetherill Park and Smithfield Community Library.
• Have strong communication and interpersonal skills with the ability to establish and maintain effective working and customer relationships.
• Perform customer service duties with a focus on creating a positivecustomer experience outcome.
• Apply initiative, be a strong team player and problem solve onissues encountered in day-to-day activities and in the response tocustomers' requests and issues to determine and implement an appropriatecourse of action.
• Have administration skills to manage and maintain information andlibrary management systems.
• Be required to work within a library roster, including evening andweekends.
• Have a Certificate III in Library and Information Services as a minimum.

SALARY & EMPLOYMENTCONDITIONS:

• Temporary parental leave relief position for aperiod of 12months,70 hours per fortnight
• This position is a Grade 3, salaryrange is $71,173 p.a. with progression to $78,560 p.a. on demonstratedcompetencies, with performance progression to $83,373p.a., plus 12% Super
• A uniform is provided

FURTHER CONTACTS:

Enquiries regarding the position should be directed to Alix Nham on 9725 0751 or a position description is available by contacting Sharon Allard on 9725 0359

CLOSING DATE:

Applicationsclose at 11:59pm, 11 October 2026

Fairfield City Council is asmoke-free workplace and is an EEO employer. As an inclusive workplace, wesupport reasonable workplace adjustment. If you do require an adjustment duringthe recruitment process, please notify us on your application form.

Applicants must have the right towork in Australia and may be required to undertake a national police clearanceas part of the recruitment process.

We kindly ask for no recruitersat this stage