Senior IT Support Specialist — Client Tech Advisor

AnyIT; Ipswich City; Vor Ort; AUD 80.000 - 100.000; Vollzeit

Benefits dieser Stelle

Access to training and certifications

Career progression opportunities

Zusammenfassung

A growing Managed Service Provider is seeking a Senior IT Support Specialist in Ipswich City, Queensland. This role involves providing advanced technical support, managing client relationships, and mentoring junior staff. The ideal candidate will have 3-5 years of experience and a passion for delivering exceptional IT services. Join us for professional growth and make a significant impact in a dynamic team environment.

Qualifikationen

• 3-5 years of experience in a senior IT support role.
• Experience in managing client relationships.
• Proficient in troubleshooting complex technical issues.

Aufgaben

• Provide advanced technical support for complex hardware and software issues.
• Manage and maintain client relationships, acting as a trusted advisor.
• Troubleshoot networking issues and implement security protocols.
• Document technical solutions and create knowledge base articles.
• Mentor and support junior technical staff.

Kenntnisse

Advanced technical support

Client relationship management

Troubleshooting networking issues

Mentorship skills

Jobbeschreibung

A growing Managed Service Provider is seeking a Senior IT Support Specialist in Ipswich City, Queensland. This role involves providing advanced technical support, managing client relationships, and mentoring junior staff. The ideal candidate will have 3-5 years of experience and a passion for delivering exceptional IT services. Join us for professional growth and make a significant impact in a dynamic team environment.