Brisbane Field IT Support Engineer - Part Time

TECEZE; City of Brisbane; On-site; AUD 34,000 - 48,000; Part time

Job summary

A technology services company in Brisbane is offering a part-time position for Field IT Support. The role requires at least 3 to 4 years of experience in IT Service Management, particularly in End User Computing. Responsibilities include managing desktop support services, troubleshooting issues, and maintaining IT asset inventory. The ideal candidate must have excellent communication skills and a customer service focus. This opportunity is suited for individuals passionate about providing high-quality IT support.

Qualifications

• 3 to 4 years of experience in IT Service Management operations.
• High level understanding of Desktop Support technology.
• Experience in troubleshooting printer issues and file restorations.
• Excellent English communication skills, both written and oral.

Responsibilities

• Manage IT Service Management operations.
• Handle OS installation and related troubleshooting.
• Ensure workstations are updated with latest patches.
• Coordinate with Facilities teams for device maintenance.

Skills

IT Service Management

End User Computing

Deskside support services

Desktop Support

OS installation

Remote support tools

Customer service

Analytical skills

Communication skills

Tools

SCCM

Ivanti

Intune

Job description

A technology services company in Brisbane is offering a part-time position for Field IT Support. The role requires at least 3 to 4 years of experience in IT Service Management, particularly in End User Computing. Responsibilities include managing desktop support services, troubleshooting issues, and maintaining IT asset inventory. The ideal candidate must have excellent communication skills and a customer service focus. This opportunity is suited for individuals passionate about providing high-quality IT support.