Senior IT/OT Support Engineer - Remote Ops

Coder; Kalgoorlie-Boulder; Híbrido; AUD 70.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work from home

Competitive compensation

Annual salary reviews

Opportunity to travel

Descripción de la vacante

Fugro IT Support Engineer - Remote Operations & Connectivity in Perth-based team supports marine operations across APAC as part of ROC. This hands-on L1/L2 role covers systems, infrastructure, communications, and monitoring platforms enabling vessel operations and geodata workflows.

You will work with Deployment and ROC teams, implement, optimize, and support remote operations solutions, with occasional regional travel to vessels and ROC locations.

Formación

• Bachelor's degree or higher in IT/Engineering with networking fundamentals exposure.
• Experience delivering L2 IT/OT support in remote or offshore environments.
• Knowledge of monitoring, runbooks, escalation processes.

Responsabilidades

• Provide hands-on L1/L2 IT/OT support for ROC and vessels.
• Monitor and troubleshoot incidents affecting remote operations.
• Serve as first point contact for applications and guidance for ROC and vessel ops.
• Perform maintenance, patching, and backups.
• Document systems, diagrams, and inventories.
• Collaborate with global teams and vendors to deploy solutions.

Conocimientos

Networking fundamentals

L2 IT/OT support

Incident management

Communication skills

Travel willingness

Educación

Bachelor's degree in IT or Engineering

Herramientas

Network monitoring tools

Endpoint security basics

Descripción del empleo

Fugro IT Support Engineer - Remote Operations & Connectivity in Perth-based team supports marine operations across APAC as part of ROC. This hands-on L1/L2 role covers systems, infrastructure, communications, and monitoring platforms enabling vessel operations and geodata workflows.

You will work with Deployment and ROC teams, implement, optimize, and support remote operations solutions, with occasional regional travel to vessels and ROC locations.