Senior Instructional Designer

Department of Customer Service; Parramatta; Hybrid; AUD 120,000 - 147,000; Full time

Job summary

SafeWork NSW is seeking a Senior Instructional Designer to lead the design and development of high‑quality learning solutions that build capability across the organisation. This role focuses on translating regulatory content into practical, engaging learning experiences for inspectors and staff.

You will apply adult learning principles, develop blended and digital learning, and continuously improve resources using feedback and data. Hybrid work arrangements across NSW are available.

Qualifications

• Design and develop high‑quality learning resources and assessments.
• Translate complex regulatory content into practical learning.
• Apply adult learning principles to blended learning solutions.

Responsibilities

• Lead design and development of accredited and non‑accredited learning.
• Collaborate with SMEs and stakeholders to translate content into engaging learning.
• Create facilitator and learner resources, e‑learning, assessments and activities.
• Improve resources using feedback and data for continuous improvement.
• Provide expert advice on instructional design and learning solutions.
• Ensure accessibility and quality across learning materials.

Skills

Instructional design

Stakeholder engagement

Project management

Adult learning

Analytical skills

Education

Tertiary qualifications in instructional design/education or equivalent

Certificate IV in Training and Assessment (TAE40122 or equivalent)

Tools

e‑learning authoring tools

Job description

Senior Instructional Designer Clerk Grade 9/10 Salary starts at $133,348 plus Super Ongoing/full time – Gosford, Parramatta or Sydney (Hybrid)

We are seeking an experienced and strategic Senior Instructional Designer to lead the design and development of high‑quality learning solutions that build capability across SafeWork NSW. This is an exciting opportunity for a learning professional who is passionate about adult learning, contemporary instructional design and creating practical, engaging learning experiences.

About us

SafeWork NSW is the state's workplace health and safety regulator. Our mission is to reduce work‑related fatalities, injuries and illnesses by ensuring workplaces comply with health and safety laws. We achieve this through a mix of responsive and proactive programmes targeting high‑risk areas across all industries, aligned with our strategic plan and regulatory priorities.

About the Team

The Inspectorate Capability Development and RTO Services team supports the development of inspector capability through accredited and non‑accredited learning and development programmes. The team works with subject matter experts and operational stakeholders to develop practical, contemporary learning solutions that support inspectors to build the knowledge and capability required for their roles.

About the role

As Senior Instructional Designer, you will:

• Design and develop high‑quality learning resources, assessment tools and training programmes across accredited and non‑accredited learning.
• Work closely with subject matter experts and operational stakeholders to translate technical and regulatory content into practical, engaging learning experiences.
• Develop a range of contemporary learning materials, including facilitator and learner resources, e‑learning, assessments and workplace learning activities.
• Apply adult learning and instructional design principles to create blended learning solutions that meet different learner and operational needs.
• Review and improve learning and assessment resources using feedback, evaluation and learning data.
• Provide expert advice on instructional design, learning approaches and contemporary learning solutions.

About You

To be successful in this role, you will:

• Tertiary qualifications in instructional design, education and/or demonstrated equivalent professional experience.
• Certificate IV in Training and Assessment (TAE40122 or equivalent).
• Demonstrated experience in instructional design, learning and development or vocational education and training.
• Strong experience designing and developing engaging learning resources and assessment materials.
• Experience developing blended and digital learning using contemporary learning technologies and authoring tools.
• Sound knowledge of adult learning principles and competency‑based training.
• Strong stakeholder engagement skills and demonstrated experience working with subject matter experts to translate complex information into effective learning.
• Strong communication, analytical and project management skills.
• A focus on quality, accessibility and continuous improvement in learning design.
• Experience working within an RTO or developing accredited learning and assessment resources would be highly regarded.

If you have specific questions about the role, please contact the Rachel Pirc, Manager Inspectorate Capability Development and RTO Services via email at [e-mail]. For enquiries relating to the recruitment process, please contact Narelle Reynolds, Talent Advisor at [e-mail].

Belong in our diverse and inclusive workplace. The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here. We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Narelle Reynolds, Talent Advisor at [e-mail].

Information on some of the different types of disabilities Information on adjustments available for the recruitment process A talent pool may be created to fill future ongoing and temporary opportunities for a period of up to 18 months.