Senior Identity BA/PO for Enterprise Loyalty & Ecommerce

Peoplebank; Sydney; Presencial; AUD 140.000 - 190.000; Jornada completa

Descripción de la vacante

Peoplebank is seeking an Identity BA/PO for a large national enterprise transformation focused on customer identity and data platforms. The role bridges business stakeholders, architecture and delivery to shape identity strategy across CIAM, CMDM and related systems.

You will gather requirements, map journeys, and drive decisions across multiple business units, ensuring alignment with current and future-state needs and delivering tangible enterprise-wide outcomes.

Formación

• Senior BA/PO in large enterprise environments.
• Experience delivering customer identity, CIAM or customer data initiatives.
• Ability to manage multiple stakeholders and end-to-end traceability.

Responsabilidades

• Define and drive enterprise identity requirements across CIAM and CMDM.
• Map customer journeys and data considerations across source systems.
• Support integration of identity with loyalty, eCommerce and broader customer platforms.
• Maintain end-to-end traceability from design through to deployment.
• Facilitate decisions, resolve conflicts, and ensure successful outcomes throughout delivery.

Conocimientos

Senior BA

Product Owner

Hybrid BA/PO

Descripción del empleo

Peoplebank is seeking an Identity BA/PO for a large national enterprise transformation focused on customer identity and data platforms. The role bridges business stakeholders, architecture and delivery to shape identity strategy across CIAM, CMDM and related systems.

You will gather requirements, map journeys, and drive decisions across multiple business units, ensuring alignment with current and future-state needs and delivering tangible enterprise-wide outcomes.