Senior Healthcare Reception & Admin Leader

Any Stage Physiotherapy and Sports Medicine; Ryde; On-site; AUD 60,000 - 80,000; Full time

Job summary

Any Stage Physiotherapy and Sports Medicine in Ryde NSW is seeking a Senior Receptionist/Administrator to manage the North Ryde clinic's day-to-day operations, patient flow, and welcoming, professional environment. You will work with the Director, bring healthcare administration experience, leadership, and strong communication to coordinate clinicians, handle finances, and maintain confidentiality.

If you are organised, proactive and people-focused, this is a chance to contribute to growth while

Qualifications

• Minimum 2 years' experience in administration or reception within medical or allied health settings.
• Strong organisational and communication skills with ability to manage competing priorities.
• Proactive, patient-focused approach and ability to build relationships with staff and external stakeholders.
• Experience with invoicing or financial administration is a plus.
• Knowledge of healthcare confidentiality and privacy requirements.

Responsibilities

• Oversee day-to-day clinic operations and patient flow in North Ryde clinic.
• Coordinate clinician schedules and appointments using Cliniko.
• Manage WorkCover, CTP, ADF and DVA administration, including approvals and invoicing.
• Build relationships with patients, GPs, specialists and external stakeholders.
• Oversee financial administration including payments and reconciliations.
• Maintain clinic organisation, supplies and equipment and improve admin systems.
• Ensure patient confidentiality and compliance with healthcare requirements.
• Collaborate with the Director to resolve operational challenges and improve clinic performance.

Skills

Administration & reception

Leadership

Healthcare administration

Communication

Problem-solving

Patient care

Tools

Cliniko

Job description

Any Stage Physiotherapy and Sports Medicine in Ryde NSW is seeking a Senior Receptionist/Administrator to manage the North Ryde clinic's day-to-day operations, patient flow, and welcoming, professional environment. You will work with the Director, bring healthcare administration experience, leadership, and strong communication to coordinate clinicians, handle finances, and maintain confidentiality.

If you are organised, proactive and people-focused, this is a chance to contribute to growth while