Practice Manager

Any Stage Physiotherapy and Sports Medicine; Ryde; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Supportive team culture

Opportunities to work with Director

Career growth with expanding practice

Job summary

Any Stage Physiotherapy and Sports Medicine in Ryde, NSW, seeks an organised, proactive Practice Manager to run day-to-day operations of the North Ryde clinic and support growth while maintaining exceptional patient experience.

Ideal candidate has healthcare administration or management experience, strong communication and leadership, and familiarity with practice management software like Cliniko. Join a growing team focused on quality care.

Qualifications

• Minimum 1 year of clinic/office management experience or equivalent leadership experience.
• At least 3 years as a practice administrator/receptionist in a medical or allied health setting.
• Strong organisational, communication and problem-solving skills.
• Experience with invoicing, financial administration and reconciliations.
• Experience with Cliniko or similar practice management software is highly recommended.

Responsibilities

• Oversee daily clinic operations, patient flow and administrative workflows.
• Coordinate clinician schedules and appointments through Cliniko.
• Manage WorkCover, CTP, ADF and DVA administration, including approvals, invoicing and insurer communication.
• Build relationships with patients, GPs, specialists and external stakeholders, and handle complex enquiries.
• Oversee financial administration, including payments, banking, reconciliations and outstanding invoices.
• Maintain clinic organisation, supplies and equipment, and improve administrative systems and procedures.
• Ensure patient confidentiality and compliance with healthcare, privacy and workplace requirements.
• Work closely with the Director to resolve operational challenges and improve clinic performance.

Skills

Leadership

Clinic management

Patient-focused

Communication

Problem-solving

Team coordination

Tools

Cliniko

Job description

Any Stage Physiotherapy and Sports Medicine - Ryde NSW

At Any Stage Physiotherapy & Sports Medicine, we're a growing, community-focused practice dedicated to delivering exceptional patient care at every stage of life.

With a new Pilates studio underway and plans for a future allied health hub, we're entering an exciting period of growth. We're looking for an organised, proactive and people-focused Practice Manager to join our team, work closely with our Director and help drive this growth while maintaining our positive team culture and outstanding patient experience.

About us

At Any Stage Physiotherapy & Sports Medicine, we're a growing, community-focused practice dedicated to delivering exceptional patient care at every stage of life.

With a new Pilates studio underway and plans for a future allied health hub, we're entering an exciting period of growth. We're looking for an organised, proactive and people-focused Practice Manager to join our team, work closely with our Director and help drive this growth while maintaining our positive team culture and outstanding patient experience.

About the role

You'll manage the day-to-day operations of our North Ryde clinic, ensuring efficient workflows, strong team communication and a welcoming, professional environment.

This hands-on role suits someone with healthcare administration or management experience who can take ownership, solve problems and confidently manage competing priorities.

Key responsibilities

• Oversee daily clinic operations, patient flow and administrative workflows.

• Coordinate clinician schedules and appointments through Cliniko.

• Manage WorkCover, CTP, ADF and DVA administration, including approvals, invoicing and insurer communication.

• Build relationships with patients, GPs, specialists and external stakeholders, and handle complex enquiries.

• Oversee financial administration, including payments, banking, reconciliations and outstanding invoices.

• Maintain clinic organisation, supplies and equipment, and improve administrative systems and procedures.

• Ensure patient confidentiality and compliance with healthcare, privacy and workplace requirements.

• Work closely with the Director to resolve operational challenges and improve clinic performance.

About you

You're organised, proactive and people-focused, with strong communication and leadership skills and a commitment to exceptional patient care.

To be successful, you'll have:

• Minimum of 1 year's experience in clinic or office management, or equivalent leadership experience in another field, OR at least 3 year's experience as a practice administrator/receptionist in a medical or allied health setting.

• Strong organisational, communication and problem-solving skills, with the ability to manage competing priorities.

• A patient-focused approach and confidence building relationships with staff, patients and external stakeholders.

• Experience with invoicing, financial administration and reconciliations.

• Attention to detail, initiative and an understanding of healthcare administration and patient confidentiality.

• Experience with Cliniko or similar practice management software (highly recommended).

Why join Any Stage?

• Be part of a supportive team with a genuinely positive workplace culture.

• Work closely with an experienced Director in a growing business.

• Make a meaningful impact on patient experience and clinic operations.

• Take ownership of projects across marketing, community engagement and practice development.

• Grow your career alongside an expanding allied health practice.