Clinic Operations Manager - Allied Health Growth

Any Stage Physiotherapy and Sports Medicine; Ryde; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Supportive team culture

Opportunities to work with Director

Career growth with expanding practice

Job summary

Any Stage Physiotherapy and Sports Medicine in Ryde, NSW, seeks an organised, proactive Practice Manager to run day-to-day operations of the North Ryde clinic and support growth while maintaining exceptional patient experience.

Ideal candidate has healthcare administration or management experience, strong communication and leadership, and familiarity with practice management software like Cliniko. Join a growing team focused on quality care.

Qualifications

• Minimum 1 year of clinic/office management experience or equivalent leadership experience.
• At least 3 years as a practice administrator/receptionist in a medical or allied health setting.
• Strong organisational, communication and problem-solving skills.
• Experience with invoicing, financial administration and reconciliations.
• Experience with Cliniko or similar practice management software is highly recommended.

Responsibilities

• Oversee daily clinic operations, patient flow and administrative workflows.
• Coordinate clinician schedules and appointments through Cliniko.
• Manage WorkCover, CTP, ADF and DVA administration, including approvals, invoicing and insurer communication.
• Build relationships with patients, GPs, specialists and external stakeholders, and handle complex enquiries.
• Oversee financial administration, including payments, banking, reconciliations and outstanding invoices.
• Maintain clinic organisation, supplies and equipment, and improve administrative systems and procedures.
• Ensure patient confidentiality and compliance with healthcare, privacy and workplace requirements.
• Work closely with the Director to resolve operational challenges and improve clinic performance.

Skills

Leadership

Clinic management

Patient-focused

Communication

Problem-solving

Team coordination

Tools

Cliniko

Job description

Any Stage Physiotherapy and Sports Medicine in Ryde, NSW, seeks an organised, proactive Practice Manager to run day-to-day operations of the North Ryde clinic and support growth while maintaining exceptional patient experience.

Ideal candidate has healthcare administration or management experience, strong communication and leadership, and familiarity with practice management software like Cliniko. Join a growing team focused on quality care.