Senior Functions Attendant — Events & Guest Service Lead

Caloundra RSL; Caloundra; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Weekend penalty rates

Public holiday penalty rates

Half-price gym membership

Leadership development program

Wellness programs

Free coffee or soft drink

Free parking

Employee recognition program

Robust onboarding

Growth opportunities

Job summary

Caloundra RSL Club in Caloundra is seeking a Senior Functions Attendant to deliver outstanding customer service and support the smooth operation of events. You will set up, serve, and clear function spaces, assist guests, and help coordinate Functions Attendants during events.

We offer weekend and public holiday penalties, a half-price gym membership for you and a partner, in-house leadership development, wellness programs, free coffee or soft drink, free parking, and ongoing training with

Qualifications

• RSA certificate required.
• Certificate II in Hospitality Operations or equivalent experience.
• 1–2 years experience in Functions Service in the Hospitality Industry.
• Availability across 7 days (weekends & public holidays)

Responsibilities

• Independently prepare, set up and pack down function spaces per event requirements.
• Provide front-of-house, bar and meal service to a high professional standard.
• Attend to assigned areas and service requirements, ensuring efficiency.
• Direct and assist Functions Attendants during functions, assigning tasks as needed.
• Lead by example in customer service, presentation and cleanliness.
• Escalate operational issues to the Functions Supervisor when required and assist with smooth delivery of functions.
• Maintain a professional approach with clients, guests and team members.
• Comply with WHS, food safety and RSA requirements.

Skills

Customer service

Team player

Front-of-house

Education

RSA certificate

Certificate II in Hospitality Operations

Job description

Caloundra RSL Club in Caloundra is seeking a Senior Functions Attendant to deliver outstanding customer service and support the smooth operation of events. You will set up, serve, and clear function spaces, assist guests, and help coordinate Functions Attendants during events.

We offer weekend and public holiday penalties, a half-price gym membership for you and a partner, in-house leadership development, wellness programs, free coffee or soft drink, free parking, and ongoing training with