Senior Field Services Architect & Strategy Lead

Singtel Group; Sydney; On-site; AUD 190,000 - 260,000; Full time

Benefits offered by this job

Competitive remuneration

Employee discounts

Parental Leave

Professional development credits

Diversity & community networks

Job summary

Optus is seeking a senior leader to provide strategic governance and long-term operational management for its Field Services capability within the shared OSS environment. You will define strategy, manage vendor partnerships, and ensure high-quality outcomes across workforce management, scheduling, dispatch, and field operations.

Your day-to-day includes providing strategic leadership, owning the Field Services roadmap, managing vendor relationships, establishing integration standards, and

Qualifications

• Deep expertise in Field Services Management platforms and governance.

Responsibilities

• This role provides strategic leadership, governance, and long-term operational management of Optus's Field Services capability.

Job description

Optus is seeking a senior leader to provide strategic governance and long-term operational management for its Field Services capability within the shared OSS environment. You will define strategy, manage vendor partnerships, and ensure high-quality outcomes across workforce management, scheduling, dispatch, and field operations.

Your day-to-day includes providing strategic leadership, owning the Field Services roadmap, managing vendor relationships, establishing integration standards, and