Senior Field Service Engineer — Gateway & Ground Systems

HOERBIGER Automatisierungstechnik Holding GmbH; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

SES seeks a Senior Field Service Engineer to lead end‑to‑end technical execution for gateway operations and engineering field service in Sydney. The role requires autonomy, senior clarity, and hands‑on expertise across RF, baseband, and networking systems, with global site coordination.

The candidate will mentor junior engineers, refine procedures, and contribute to next‑generation gateway initiatives while supporting escalations and high‑severity incidents.

Qualifications

• Requires a Master's or Bachelor's degree in engineering, electronics, telecommunications, aeronautics, or equivalent experience.
• 8+ years in satellite and/or telecommunications industries.
• 8+ years hands‑on experience with satellite terminal systems and ground infrastructure.
• Expert knowledge of satellite RF, baseband, and network management platforms.
• Proven experience supporting high‑availability, mission‑critical systems across distributed sites.
• Fluent English; additional languages advantageous.

Responsibilities

• Lead complex installation, commissioning, and upgrades for SES gateway stations and Tier‑1 terminals (RF/baseband/networking).
• Act as senior on‑site technical authority for deployments, incidents, and maintenance.
• Conduct site surveys, provide design input, risk assessments, and readiness evaluations.
• Troubleshoot satellite ground systems and perform root cause analyses for permanent fixes.
• Provide Tier‑3 field engineering support during outages and critical incidents.
• Serve as primary escalation point for Satellite Operations Centre and remote teams.
• Drive stabilization and recovery for high‑availability systems at multiple facilities.
• Support on‑call rotations and after‑hours field responses.
• Develop, review, and refine field engineering procedures and operational documentation.
• Create as‑built docs, acceptance reports, and post‑incident analyses with technical clarity.

Skills

Independent field work

Analytical troubleshooting

Technical reporting

Cross-cultural collaboration

Learning agility

Education

Master's or Bachelor's degree in engineering/electronics/telecommunications/aeronautics

Tools

VSAT

Ka-Band

MS Office

Job description

SES seeks a Senior Field Service Engineer to lead end‑to‑end technical execution for gateway operations and engineering field service in Sydney. The role requires autonomy, senior clarity, and hands‑on expertise across RF, baseband, and networking systems, with global site coordination.

The candidate will mentor junior engineers, refine procedures, and contribute to next‑generation gateway initiatives while supporting escalations and high‑severity incidents.