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Job Description
Senior Field Service Engineer, Gateway Operations & Engineering Field Service
We are hiring for a senior technical role within a global and complex environment. The role involves leading complex installations, commissioning, upgrade activities, and providing tactical support to field operations.
Primary Responsibilities / Key Result Areas
- Lead complex installation, commissioning, and upgrade activities for SES gateway stations and Tier‑1 customer terminals, including RF, baseband, networking, and monitoring systems.
- Act as the senior technical authority on‑site, making real‑time engineering decisions during deployments, incidents, and maintenance windows.
- Independently execute and oversee site surveys, producing detailed design input, risk assessments, and readiness evaluations.
- Perform advanced troubleshooting of satellite and ground system anomalies, including root cause analysis and permanent corrective actions.
- Provide Tier‑3 field engineering support during outages, degradations, and critical customer issues.
Competencies
- Expert ability to work independently and autonomously in the field.
- Strong analytical and troubleshooting mindset for complex RF, networking, and system‑level issues.
- Excellent written and verbal communication, including high‑quality technical reporting and presentations.
- Comfortable operating under pressure and during mission‑critical events.
- Demonstrated effectiveness working across cultures, geographies, and organizational boundaries.
- High aptitude for continuous technical learning and adaptation to evolving satellite technologies.
Qualifications & Experience
- Master's or bachelor's degree in engineering, electronics, telecommunications, aeronautics, or equivalent experience.
- 8+ years of experience in the satellite and/or telecommunications industry.
- 8+ years hands‑on experience designing, deploying, commissioning, or maintaining satellite terminal systems and ground infrastructure.
- Expert knowledge of satellite communications RF systems, baseband systems, and network management platforms.
- Proven experience supporting high‑availability, mission‑critical systems across geographically distributed sites.
- Strong understanding of satellite architectures.
- VSAT and Ka‑Band experience strongly preferred.
- Solid working knowledge of IP routing, networking, and familiarity with scripting or software tools is a plus.
- Advanced troubleshooting and fault isolation skills.
- Proficiency with MS Office (Word, PowerPoint, Excel, Visio).
- Fluency in English (additional languages advantageous).
Other Key Requirements
- Ability to travel internationally up to 50%.
- Participation in on‑call and after‑hours support rotation.
- Ability to work effectively in remote, customer‑facing, and operationally sensitive environments.
Equal Opportunity Statement
SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.
Benefits
- Competitive salary with annual bonuses and incentives.
- Health, wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits.
How to Apply
Deadline: Sunday 8th October 2026. Please submit your application via our online portal.
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