Field Service Lead – Two-Way Radio & Network Systems

CSE Global; Adelaide; On-site; AUD 90,000 - 120,000; Full time

Job summary

CSE Crosscom in Australia seeks a Senior Service Technician to support and maintain mission-critical radio and telecom systems across diverse industries. This role is field-based, hands-on with DMR, TETRA, P25, CCTV, and IP networks.

You will troubleshoot issues, plan upgrades, and contribute to safe, reliable service delivery while mentoring apprentices and junior technicians. A Certificate III or higher in Electronics or RF is required, with ACMA compliance.

Qualifications

• Certificate III or higher in Electronics, RF Engineering or similar.
• Hands-on experience with radio spectrum and networked systems (P25, TETRA, DMR).
• Strong troubleshooting skills and ability to work under pressure.
• Knowledge of ACMA regulations and safety requirements.

Responsibilities

• Deliver end-to-end servicing of two-way radio systems (analogue/DMR/TETRA/P25).
• Install, test and commission radio networks, IP systems, CCTV, PAGA, telephony & infrastructure.
• Troubleshoot and repair equipment across field and workshop environments.
• Configure and program radio equipment and update firmware.
• Conduct site assessments and prepare implementation plans with reports.
• Maintain service records and ensure tools and vehicles are field-ready.
• Mentor apprentices and junior team members; contribute to safety & training.
• Support continuous improvement and toolbox talks.

Skills

Radio & telecommunications systems

Troubleshooting

Field service

Team player

Health & safety compliance

Education

Certificate III or higher in Electronics, RF Engineering or similar

Tools

CCTV systems

UPS & power systems

Telephony systems

PA systems

Job description

CSE Crosscom in Australia seeks a Senior Service Technician to support and maintain mission-critical radio and telecom systems across diverse industries. This role is field-based, hands-on with DMR, TETRA, P25, CCTV, and IP networks.

You will troubleshoot issues, plan upgrades, and contribute to safe, reliable service delivery while mentoring apprentices and junior technicians. A Certificate III or higher in Electronics or RF is required, with ACMA compliance.