Senior Facilities Account Lead – ANZ

Tech Sales Jobs; Sydney; On-site; AUD 120,000 - 170,000; Full time

Job summary

JLL in Sydney, NSW, is seeking an Account Lead to drive the delivery of facilities management services for a key client across Australia and New Zealand. You will lead operational excellence, manage site budgets, oversee vendor partnerships, and create workplace environments that boost productivity and occupant satisfaction.

The role requires a strategic leader with strong client relationship skills, budget stewardship, health and safety compliance, and a track record of guiding teams and

Qualifications

• 5+ years progressive experience in facilities management, property management, or corporate services leadership.
• Proven track record of managing budgets and delivering financial performance.
• Experience leading vendor relationships and driving performance.

Responsibilities

• Lead delivery of facilities management services for the key client across AU/NZ.
• Drive operational excellence across managed properties and oversee site budgets.
• Manage vendor/contractor relationships and ensure KPI/SLAs are met.
• Oversee health, safety and compliance programs and regulatory documentation.
• Develop and performance-manage direct reports to foster a service-oriented culture.
• Implement continuous improvement initiatives to enhance service delivery and sustainability.

Skills

Client relationship management

Budget management

Leadership and people management

Strategic planning

Vendor management

Education

Bachelor’s degree in facilities management or related field

Job description

JLL in Sydney, NSW, is seeking an Account Lead to drive the delivery of facilities management services for a key client across Australia and New Zealand. You will lead operational excellence, manage site budgets, oversee vendor partnerships, and create workplace environments that boost productivity and occupant satisfaction.

The role requires a strategic leader with strong client relationship skills, budget stewardship, health and safety compliance, and a track record of guiding teams and