Senior Enterprise Systems Engineer (Windows/Linux) | TS/SCI

Leidos; Alice Springs; On-site; AUD 120,000 - 170,000; Full time

Job summary

Leidos is seeking an IT Engineer with Microsoft Enterprise Systems Administrator experience to join our team supporting a Federal Intelligence Agency contract in Alice Springs, Australia. The role focuses on Tier 2 support for a large enterprise spanning multiple security enclaves in a hybrid Windows/Linux environment.

Candidates must hold an active TS/SCI with Polygraph clearance, with a Bachelor's degree and 8+ years of relevant experience (or a Master's with 6+ years).

Qualifications

• Bachelor's degree and 8+ years of relevant experience, or a Master's degree with 6+ years of experience.
• Active TS/SCI with Polygraph clearance is required.
• Active Directory Administration experience.
• DNS, DHCP, DFS, LDAP proficiency.
• Windows 10 and Windows Server 2012/2016 experience.
• Linux operating systems familiarity.
• Familiarity with IT ticketing systems (ServiceNow, NETS).
• ITIL v3 or higher.

Responsibilities

• System Administrative duties including Windows and Linux workstation management on physical and virtual environments.
• Troubleshoot application functionality, crashes, and performance issues.
• Investigate user performance and coordinate with external teams to improve UX.
• Provide Tier 2 incident resolution for Linux and Windows applications.
• Offer remote end-user desktop support.
• Identify, analyze, and resolve system incidents with short-term workarounds and long-term fixes.
• Communicate effectively with diverse teams for service desk escalations.
• Participate in special projects as required.
• Provide initial triage and incident notifications.

Skills

AD administration

Windows server administration

Linux administration

Troubleshooting techniques

ITIL v3 or higher

Education

Bachelor's Degree

Master's Degree

Tools

SCCM

VMware

Citrix

VMware UEM

Exchange

Job description

Leidos is seeking an IT Engineer with Microsoft Enterprise Systems Administrator experience to join our team supporting a Federal Intelligence Agency contract in Alice Springs, Australia. The role focuses on Tier 2 support for a large enterprise spanning multiple security enclaves in a hybrid Windows/Linux environment.

Candidates must hold an active TS/SCI with Polygraph clearance, with a Bachelor's degree and 8+ years of relevant experience (or a Master's with 6+ years).