Senior Director, Data, Tech & Insights — Fundraising Growth

World Vision International; Melbourne; On-site; AUD 250,000 - 350,000; Full time

Job summary

World Vision Australia seeks a strategic Senior Director to lead the data, technology and insights functions that power fundraising growth and supporter engagement. You will shape the fundraising tech ecosystem, analytics and digital experiences, ensuring supporter needs are at the centre of every decision.

Reporting to the Chief of Fundraising, you will build a high-performing team, set the product roadmap for CRM, marketing automation and analytics, and drive evidence-based approaches to

Qualifications

• Strategic leadership in fundraising environment
• Experience leveraging data, analytics and insights to drive fundraising outcomes
• Expertise with CRM, marketing automation and data platforms
• Postgraduate qualifications are highly regarded

Responsibilities

• Translate fundraising strategy into a portfolio of technology, digital, data and insight initiatives.
• Lead fundraising platforms, digital communications, automation and analytics functions to deliver high-quality services.
• Drive development of digital giving products, supporter experiences and fundraising technology solutions.
• Establish and maintain fundraising measures, reporting frameworks and performance scorecards.
• Partner with fundraising leaders to transform audience strategies and campaign requirements into scalable digital solutions.
• Lead data activation and predictive analytics to support evidence-based decision making.
• Maintain a trusted fundraising data model aligned with governance standards.
• Act as the senior business owner for key fundraising technology platforms and products.
• Drive prioritisation across product development, communications, automation, reporting, research and analytics.
• Build and lead a high-performing team focused on innovation and measurable impact.

Skills

Leadership

Stakeholder engagement

CRM platforms

Marketing automation

Data activation

Analytics

Personalisation

Experimentation

Responsible AI

Education

Relevant tertiary qualifications in data/analytics/digital/IT/marketing

Job description

World Vision Australia seeks a strategic Senior Director to lead the data, technology and insights functions that power fundraising growth and supporter engagement. You will shape the fundraising tech ecosystem, analytics and digital experiences, ensuring supporter needs are at the centre of every decision.

Reporting to the Chief of Fundraising, you will build a high-performing team, set the product roadmap for CRM, marketing automation and analytics, and drive evidence-based approaches to