Senior Director - Data, Technology & Insights

World Vision; Melbourne; Vor Ort; AUD 180.000 - 230.000; Vollzeit

Zusammenfassung

World Vision Australia in Melbourne is seeking a Senior Director, Data, Technology & Insights to lead fundraising technology, digital communications, data activation and analytics that power supporter engagement and fundraising growth.

Reporting to the Chief of Fundraising, you will shape the future of fundraising through innovative use of technology and data, ensuring supporter needs guide every decision. This role leads a high-performing team and partners across the business.

Qualifikationen

• Senior leadership experience in a complex fundraising environment.
• Experience delivering data-driven fundraising results and supporter insights.
• Proven ability to lead product strategy, roadmaps and end-to-end delivery.

Aufgaben

• Translate fundraising strategy into technology, data and insight initiatives.
• Lead fundraising platforms, automation and analytics to deliver impactful services.
• Drive development of digital giving products and supporter experiences.
• Establish fundraising measures, reporting frameworks and scorecards.
• Partner with fundraising leaders to optimise journeys and campaigns.
• Lead data activation, analytics and predictive modelling for evidence-based decisions.

Kenntnisse

Leadership

Fundraising knowledge

CRM platforms

Marketing automation

Analytics & insights

Stakeholder engagement

Ausbildung

Tertiary qualifications in data/analytics

Postgraduate qualifications encouraged

Tools

CRM platforms

Fundraising technology

Marketing automation tools

Analytics platforms

Jobbeschreibung

An exceptional opportunity exists to lead the data, technology and insight capabilities that power fundraising growth and supporter engagement at World Vision Australia.

Reporting to the Chief of Fundraising, the Senior Director, Data, Technology & Insights is responsible for leading our fundraising technology ecosystem, digital communications, marketing automation, data activation, analytics and insights functions. This role plays a critical part in helping World Vision better understand and engage supporters, optimise fundraising performance, and grow long-term support for children and communities worldwide.

As a key member of the Fundraising Leadership Team, you will shape the future of fundraising through innovative use of technology, data and digital experiences, ensuring supporter needs are at the centre of every decision.

Key Responsibilities

You will:

• Translate fundraising strategy and audience priorities into a clear portfolio of technology, digital, data and insight initiatives.
• Lead fundraising platforms, digital communications, automation and analytics functions to deliver high-quality, efficient and impactful services.
• Drive the development and optimisation of digital giving products, supporter experiences and fundraising technology solutions.
• Establish and maintain consistent fundraising measures, reporting frameworks and performance scorecards.
• Partner with fundraising leaders to transform audience strategies, supporter journeys and campaign requirements into scalable digital solutions.
• Lead data activation, analytics and predictive modelling capabilities to support evidence-based decision making and improved supporter outcomes.
• Maintain a trusted fundraising data model aligned with organisational governance standards.
• Act as the senior business owner for key fundraising technology platforms and products, overseeing prioritisation, adoption, value realisation and continuous improvement.
• Drive a transparent and effective prioritisation process across product development, communications, automation, reporting, research and analytics activities.
• Build and lead a high-performing team focused on innovation, collaboration and measurable impact.

About You

We're seeking a strategic and commercially minded leader with significant experience in fundraising, data, technology, digital products, marketing automation, insights or analytics.

To be successful, you will bring:

• Demonstrated leadership experience within a complex fundraising environment.
• Strong understanding of fundraising programmes, supporter journeys, acquisition and retention strategies, campaign performance and supporter lifetime value.
• Proven success leveraging digital products, data, analytics and insights to drive measurable fundraising outcomes.
• Experience leading product strategy, prioritisation, roadmap development and end-to-end delivery.
• Expertise across several of the following areas: CRM platforms, fundraising technology, digital communications, marketing automation, data activation, analytics, personalisation, experimentation, supporter insights or responsible AI.
• Exceptional stakeholder engagement and influencing skills, with the ability to partner effectively across business and technology teams.
• Relevant tertiary qualifications in data, analytics, digital, information systems, product management, marketing, business or a related discipline. Postgraduate qualifications are highly regarded.

Working for World Vision means you are making the world better

It’s not every day that a job comes along that lets you change the world. Working for World Vision means looking forward to turning up at work because you know you’re about to do something meaningful. It means working with 35,000 staff and 3.3 million supporters in 100 countries who will stop at nothing to help children live better lives. Join a team that is bold and courageous, and where job satisfaction goes beyond financial reward.

The Selection Process

For your information, the interviews will startimmediately, and the role may be filled before the closing date.

We embrace diversity, employing people from a variety of cultural and religious backgrounds. We take our Safeguarding responsibilities seriously and we are committed to providing an environment that is safe forchildren.Our stringent recruitment procedures make sure the safest and most suitable people work with the children in our programs. All successful candidates will undergo all required pre-employment checks which is inclusive of a criminal record check.

We provide our staff and volunteers with ongoing supervision, support, and training in their work with vulnerable children and their families. World Vision Australia participates in theInter-Agency Scheme for the Disclosure of Safeguarding-related Misconduct in Recruitment Process within the Humanitarian and Development Sector.

Who We Are

World Vision is a Christian organisation that empowers everyday Australians to create meaningful change for children through relief, development and advocacy work. For more information on World Vision and the work we do, please

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Non-Profit Organisations 101-1,000 employees

As Australia’s largest international non-government organisation, our work reaches children no matter their background or the dangerous places they live in. For nearly 60 years, Australians have partnered with World Vision to create meaningful global change.

When the world throws out a challenge, Australians stand with us to meet it head-on.

We partner with communities around the world to ignite change and brighten children’s futures.

As Australia’s largest international non-government organisation, our work reaches children no matter their background or the dangerous places they live in. For nearly 60 years, Australians have partnered with World Vision to create meaningful global change.

When the world throws out a challenge, Australians stand with us to meet it head-on.

We partner with communities around the world to ignite change and brighten children’s futures.

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