Senior Digital Discovery Lead - AI-Driven Workflows

Morgan McKinley; Sydney; Hybride; AUD 120 000 - 170 000; Plein temps

Avantages offerts par ce poste

Birthly Leave

Flexible Work Perks

Prezzee Staff Discounts

Wellbeing Support

Learning & Development

Employee Resource Groups

Résumé du poste

Cochlear is seeking a Senior Digital Business Analyst to translate strategy into build-ready processes for a global Digital Marketing environment. You will lead discovery with stakeholders, design current-state and future-state workflows, and craft clear requirements including data, governance and acceptance criteria.

Exposure to workflow automation and AI-assisted processes is highly valued, with collaboration across marketing, analytics and regional delivery teams to validate designs and

Qualifications

• Minimum 5+ years in business analysis within a digital agency, consultancy, or technology services environment.
• Strong experience in business analysis, requirements engineering and process modelling.
• Demonstrated experience designing complex current-state and future-state workflows.
• Ability to translate strategic direction into detailed process, data, functional and governance requirements.
• Strong stakeholder facilitation skills across business and technology environments.
• Experience defining decision logic, controls, exceptions and traceability within workflows.
• Strong written and visual communication skills.

Responsabilités

• Lead discovery across business and technical stakeholders to understand workflows, pain points and information gaps.
• Design detailed future-state processes covering intake, prioritisation, routing, governance and escalation.
• Translate business needs into clear, build-ready requirements including process flows and user stories.
• Help identify opportunities for workflow automation and AI-assisted processes with appropriate business rules and oversight.
• Partner with Digital Marketing, Marketing Technology, analytics, regional teams and delivery partners to validate requirements and designs.
• Define reporting and measurement requirements to show improvements in workflow efficiency and capacity.
• Support implementation, adoption and continuous improvement as new ways of working are introduced.

Connaissances

Business analysis

Requirements engineering

Process modelling

Current-state workflows

Future-state workflows

Stakeholder facilitation

Decision logic

Traceability

Communication

Outils

Adobe Workfront

Workfront Planning

Workfront Fusion

Description du poste

Cochlear is seeking a Senior Digital Business Analyst to translate strategy into build-ready processes for a global Digital Marketing environment. You will lead discovery with stakeholders, design current-state and future-state workflows, and craft clear requirements including data, governance and acceptance criteria.

Exposure to workflow automation and AI-assisted processes is highly valued, with collaboration across marketing, analytics and regional delivery teams to validate designs and