Senior AI & Digital Business Analyst

Forever New Clothing Pty; Melbourne; Sur place; AUD 110 000 - 150 000; Plein temps

Avantages offerts par ce poste

40% employee discount

Daily subsidised coffee and lunch

Loyalty and birthday leave

Recruitment referral incentives

Wellbeing and sustainability programs

Ongoing learning and development

Service awards and recognition

Subsidised car parking

Richmond head office

Global brand across 5 continents

Résumé du poste

Forever New is seeking a Senior Business Analyst - AI & Digital to shape how AI, automation, and digital tech transform our brand. You will connect business needs with technology, turning challenges into practical, scalable solutions across discovery through delivery.

You’ll partner with AI centers of excellence and stakeholders to drive value, governance and responsible AI adoption. A customer-focused, data-driven mindset will be essential for success.

Qualifications

• 3+ years’ experience in senior business analysis or project delivery roles, ideally across retail, Ecommerce or digital environments.
• Demonstrated experience working across AI, automation or digital initiatives.
• Hands-on exposure to AI technologies such as Microsoft Copilot Studio, Azure AI Foundry, AI agents, Power Platform or Microsoft 365 Copilot

Responsabilités

• Lead discovery and translate business challenges into clear requirements, future-state processes and practical solutions.
• Identify and shape high-value AI, automation and digital opportunities across the business.
• Define requirements for AI agents, Copilots, intelligent workflows and conversational solutions.
• Partner with our AI Centre of Excellence, business stakeholders, technology specialists and external vendors.
• Lead business analysis across initiatives from requirements and solution definition through to testing, implementation and adoption.
• Support digital and Ecommerce initiatives that enhance customer experience and operational efficiency.

Connaissances

Business analysis

AI & automation

Requirements gathering

Stakeholder management

BI tools & analytics

Formation

Bachelor's degree in a related field

Outils

Microsoft Copilot Studio

Azure AI Foundry

AI agents

Power Platform

Microsoft 365 Copilot

Description du poste

Forever New is seeking a Senior Business Analyst - AI & Digital to shape how AI, automation, and digital tech transform our brand. You will connect business needs with technology, turning challenges into practical, scalable solutions across discovery through delivery.

You’ll partner with AI centers of excellence and stakeholders to drive value, governance and responsible AI adoption. A customer-focused, data-driven mindset will be essential for success.