Digital Business Analyst: Future-State Workflow Designer

Cochlear; Sydney; Sur place; AUD 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

Close to public transport

Onsite parking

Résumé du poste

Cochlear is seeking an experienced Digital Business Analyst to translate strategic direction into practical, build-ready processes and requirements across a global Digital Marketing environment. The role spans mapping current processes, identifying gaps, designing future-state workflows, and turning requirements into artefacts that delivery teams can confidently build from.

You will work across business and technology teams, defining decision logic, governance, and reporting requirements to

Qualifications

• Experience in business analysis, requirements engineering and process modelling.
• Experience designing current-state and future-state workflows.
• Ability to translate strategic direction into detailed process and governance requirements.
• Strong stakeholder facilitation across business and technology.
• Experience defining decision logic, controls and traceability.
• Excellent written and visual communication skills.
• Experience with enterprise workflow platforms like Workfront.

Responsabilités

• Lead discovery across stakeholders to map workflows and gaps.
• Design future-state processes covering intake, routing, governance.
• Translate needs into build-ready requirements and specs.
• Identify opportunities for workflow automation and AI-assisted processes.
• Validate requirements with cross-functional teams.
• Define reporting to demonstrate improvements in efficiency.
• Support implementation and continuous improvement.

Connaissances

Business analysis

Requirements engineering

Process modelling

Stakeholder facilitation

Decision logic

Traceability

Workflow automation

AI-assisted processes

Outils

Adobe Workfront

Description du poste

Cochlear is seeking an experienced Digital Business Analyst to translate strategic direction into practical, build-ready processes and requirements across a global Digital Marketing environment. The role spans mapping current processes, identifying gaps, designing future-state workflows, and turning requirements into artefacts that delivery teams can confidently build from.

You will work across business and technology teams, defining decision logic, governance, and reporting requirements to