Senior Dental Receptionist (Front Office Manager)

Murdoch Endodontics Pty Ltd; Perth; On-site; AUD 48,000 - 58,000; Part time

Benefits offered by this job

Staff parking provided

Handover and training

Weekdays only

Job summary

Murdoch Endodontics in Perth is seeking a Senior Dental Receptionist (Front Office Manager) to lead our front desk, coordinate appointments, and support two clinicians with a smooth administrative flow.

You will manage billing, referrals, and clinical documentation using our computerised practice management system, while delivering warm, professional service to patients and referring dentists, and driving a polished, efficient front-office operation.

Qualifications

• Minimum 3+ years of dental reception/front office experience.
• Certificates in dental assisting or business administration highly desirable.
• Strong digital literacy and fast typing for clinical reports.
• Experience with computerised dental practice management software.
• Available to commit to at least 3 days per week.
• Polished presentation and independent front-office leadership.

Responsibilities

• Oversee front-of-house coordination, appointment scheduling, and diary management for 2 clinicians.
• Manage clinical documentation, letters, and reports with staff support.
• Utilise computerised practice management software for bookings and patient records.
• Deliver warm, empathetic customer service during arrivals, consultations, and triage.
• Handle patient billing, HICAPS claims, EFTPOS, and daily banking reconciliations.
• Provide leadership in front-office administration and coordination.

Skills

Front office management

Typing speed

Customer service

Dental software

Education

Dental assisting / Business Administration cert

Tools

Dental practice management software

Job description

Senior Dental Receptionist (Front Office Manager)

Murdoch Endodontics is a modern, established, and busy specialist practice dedicated to exceptional patient care and clinical excellence. Operating with two clinicians and a fully computer-integrated workflow, we pride ourselves on maintaining an efficient and caring environment for our patients and referring dentists. In this senior administrative role, you will be the anchor of our front office, overseeing day-to-day administrative flow and supporting our clinicians.

Key responsibilities

Oversee front-of-house coordination, appointment scheduling, and diary optimisation for 2 active clinicians

Manage accurate report typing, specialist referral letters, and general clinical documentation (with the support of three other staff)

Utilise fully computerised practice management software for appointment bookings, digital forms, and patient records

Deliver warm, empathetic, and professional customer service during arrivals, consultations, and triage enquiries

Manage patient billings, HICAPS claims, EFTPOS transactions, and daily banking reconciliations

About you

Minimum 3+ years of dental reception / front office experience (specialist dental exposure is highly regarded)

Relevant dental assisting/administration certificates (e.g., Certificate III/IV in Dental Assisting or Business Administration) are highly desirable

Strong digital literacy with fast, accurate typing skills for clinical reports and letters

Experience with computerised dental practice management software

Available to commit to at least 3 days per week (weekday business hours)

High initiative, reliability, polished presentation, and confidence to manage front-office administration independently

About us

Murdoch Endodontics is a modern, established, and busy specialist practice dedicated to exceptional patient care and clinical excellence. Operating with two clinicians and a fully computer-integrated workflow, we pride ourselves on maintaining an efficient, paperless, and caring environment for our patients and referring dentists.

Competitive starting rate of $35.00 – $42.00 per hour plus superannuation

Dedicated staff parking provided

Comprehensive handover and training to ensure confidence with clinic protocols and digital systems

Work with state-of-the-art, fully computerised systems in a clean, modern specialist setting

Regular weekday hours with evenings and weekends off

Supportive clinicians and team environment where your front-office leadership and input are valued