Dental Assistant & Front Office Coordinator - 2 Positions

Berwick Smiles; Melbourne; Presencial; AUD 44.000 - 52.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Performance bonus

Training & growth

Family dental discount

Descripción de la vacante

Berwick Smiles is a modern, growing dental practice in Berwick seeking two team members for a combined Dental Assistant and Front Office Coordinator role. You will own both chairside and front desk duties to ensure smooth daily operations and exceptional patient care.

The role is part-time with flexible days, between 9am and 7pm, Monday to Thursday, no weekends. Requirements include at least 2 years in a dental practice, dental software experience, and Cert III in Dental Assisting.

Formación

• At least 2 years' experience in a dental practice.
• Experience with dental software.
• Excellent communication skills with patients, in person and on the phone.
• Full working rights in Australia.
• For the Dental Assistant role: Cert III in Dental Assisting (or equivalent).
• Bonus if you have cosmetic or aesthetic experience and additional certifications.

Responsabilidades

• Assist with general and cosmetic procedures.
• Keep infection control and sterilisation to Australian standards.
• Keep the day on time, rooms turned around fast, and stock in order.
• Help at the front desk when needed.
• Make every patient feel looked after.
• Own the front desk, the appointment book and new patient enquiries.
• Turn calls and web enquiries into booked appointments.
• Explain treatment plans and fees clearly, and process payments and health fund claims.
• Handle reception admin: patient records, emails, filing, invoices and end-of-day reports.

Conocimientos

Communication skills

Dental software experience

Customer service

Educación

Cert III in Dental Assisting

Cert IV (radiography or practice administration)

Herramientas

Dental software

Descripción del empleo

Dental Assistant & Front Office Coordinator - 2 Positions

Are you the person who makes the practice run better?

You don't wait to be told. You notice the gap in the book and fill it. You have the room ready before the dentist asks. You care how the day goes, not just your part of it.

If that's you, we want to talk. We're hiring two people, and we pay well for great work.

About us

Berwick Smiles is a modern, growing practice in Berwick offering general, implant, cosmetic and facial aesthetic treatments. We're a small team, so your work is seen and your ideas get used. As we grow, the people who help us grow will grow with us.

You own the chair side of the day.

Assist with general and cosmetic procedures

Keep infection control and sterilisation to Australian standards

Keep the day on time, rooms turned around fast, and stock in order

Help at the front desk when needed

Make every patient feel looked after

You own the front desk, the appointment book and new patient enquiries.

Turn calls, web enquiries and social media messages into booked appointments

Follow up enquiries that didn't book, so no new patient slips through

Keep the book full: bookings, recalls, confirmations and filling cancellations

Explain treatment plans and fees clearly, and process payments and health fund claims

Handle reception admin: patient records, emails, filing, invoices and end-of-day reports

Be the first and last impression for every patient

Hours

Part-time with flexible days that we'll agree together. Hours are between 9am and 7pm, Monday to Thursday. No weekends.

You must have

At least 2 years' experience in a dental practice

Experience with dental software

Excellent communication skills with patients, in person and on the phone

Full working rights in Australia

For the Dental Assistant role: Cert III in Dental Assisting (or equivalent)

Bonus if you have

A track record of converting enquiries into bookings

Cosmetic or aesthetic practice experience

Cert IV (radiography or practice administration)

What you get

$32 to $38 per hour, based on experience

Performance bonus

Training and a clear path to grow

Discounted dental care for you and family