Senior Data Analytics Trainer & Mentor

Alteryx ANZ Pty Limited; Australia; Remote; AUD 90,000 - 130,000; Full time

Job summary

Alteryx ANZ Pty Limited is seeking a Senior Trainer to join our Education Services Delivery team. You will deliver instructor-led training to global customers, helping them accelerate product adoption and achieve measurable business outcomes with Alteryx.

You will mentor instructors, contribute to delivery standards, and collaborate with Customer Success, Professional Services, Learning Experience, Product, and other teams to continuously improve the customer learning experience.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• Significant experience delivering technical, software, data analytics, or enterprise technology training.
• Strong working knowledge of Alteryx Designer and the broader Alteryx platform.
• Demonstrated ability to facilitate engaging virtual and in-person learning experiences.
• Experience teaching audiences with different technical backgrounds and skill levels.
• Strong presentation, communication, facilitation, and classroom-management skills.
• Ability to troubleshoot technical and learning-environment issues during live training.
• Strong customer orientation with a record of delivering high-quality learning experiences.
• Ability to manage multiple training engagements, priorities, and stakeholders.
• Willingness to travel for customer-facing training and internal events as required.
• Ability to support training across global time zones when needed.

Responsibilities

• Deliver private, public, subscription-based, and cohort-based instructor-led training for global customers.
• Facilitate virtual and onsite courses covering foundational through advanced Alteryx capabilities.
• Translate complex technical concepts into clear, practical instruction for learners with varying experience levels.
• Lead demonstrations, hands-on exercises, guided labs, workshops, office hours, and customer-specific enablement sessions.
• Adapt delivery methods to different audiences, including analysts, business users, administrators, technical professionals, and automation champions.
• Maintain a high standard of learner engagement, customer satisfaction, and instructional quality.
• Partner with Customer Success Managers and account teams to understand customer objectives and adoption priorities.
• Recommend appropriate courses, learning paths, and cohort-based programs based on customer needs.
• Support customized training engagements using customer business scenarios, data, and workflows when appropriate.
• Identify opportunities to help customers utilize available service credits before expiration.
• Provide post-training recommendations that support continued learning and product adoption.

Skills

Technical training

Public speaking

Curriculum development

Customer-focused

Education

Bachelor’s degree or equivalent

Tools

Alteryx Designer

Job description

Alteryx ANZ Pty Limited is seeking a Senior Trainer to join our Education Services Delivery team. You will deliver instructor-led training to global customers, helping them accelerate product adoption and achieve measurable business outcomes with Alteryx.

You will mentor instructors, contribute to delivery standards, and collaborate with Customer Success, Professional Services, Learning Experience, Product, and other teams to continuously improve the customer learning experience.