Alteryx Support Pro | Hybrid Sydney | 6-Month Contract

Ingrity Pty; Sydney; Hybrid; AUD 90.000 - 110.000; Vollzeit

Zusammenfassung

Ingrity Pty is seeking an experienced Alteryx Support Analyst to join our Sydney-based data and analytics environment on a 6-month contract. The hybrid setting supports Alteryx workflows, users, and incidents with a focus on reliability and performance.

You will troubleshoot, assist users, and collaborate with developers and data teams to improve platform stability. The role emphasizes hands-on Alteryx knowledge, Server/Gallery experience, and strong problem-solving abilities in an enterprise

Qualifikationen

• Commercial experience supporting or developing solutions using Alteryx.
• Hands-on experience with Alteryx Designer and ideally Alteryx Server / Gallery.
• Strong troubleshooting skills across workflows, scheduling, data connections and platform issues.
• Good understanding of SQL and relational databases.
• Experience working with enterprise data sources and APIs is beneficial.
• Exposure to ITSM processes and tools such as ServiceNow or Jira.
• Ability to investigate technical issues independently and communicate solutions clearly to users.
• Experience within a large enterprise, financial services or regulated environment would be advantageous.

Aufgaben

• Provide day-to-day technical support across the Alteryx platform and associated workflows.
• Investigate and resolve workflow failures, scheduling issues, data connectivity problems and platform incidents.
• Support Alteryx Designer and Alteryx Server/Gallery users.
• Monitor scheduled workflows and proactively identify recurring failures or performance issues.
• Troubleshoot data sources, database connections, permissions and authentication issues.
• Work with developers, data teams and business users to diagnose and resolve technical problems.
• Support deployment and migration of Alteryx workflows between environments.
• Maintain support documentation, knowledge articles and troubleshooting procedures.
• Identify opportunities to improve platform reliability, support processes and workflow performance.

Kenntnisse

Alteryx knowledge

Troubleshooting

SQL

ITSM tools

User communication

Tools

Alteryx Designer

Alteryx Server

APIs

ServiceNow

Jobbeschreibung

Ingrity Pty is seeking an experienced Alteryx Support Analyst to join our Sydney-based data and analytics environment on a 6-month contract. The hybrid setting supports Alteryx workflows, users, and incidents with a focus on reliability and performance.

You will troubleshoot, assist users, and collaborate with developers and data teams to improve platform stability. The role emphasizes hands-on Alteryx knowledge, Server/Gallery experience, and strong problem-solving abilities in an enterprise