Senior Customer Service Officer

Coonamble Shire Council; Coonamble; On-site; AUD 64,000 - 75,000; Full time

Benefits offered by this job

Nine-day fortnight

Job summary

Coonamble Shire Council is seeking a Senior Customer Service Officer to deliver high-quality customer service to the community, primarily through the Service NSW Agency. Working in a job-share arrangement, you will also support broader Council customer service and administrative functions when not on Service NSW duties.

The role offers a permanent full-time position with excellent job security and an attractive salary of AUD 64,360 to AUD 74,505 plus superannuation, along with a nine-day

Qualifications

• Experience in customer service and administrative support.
• Appropriate qualifications are highly regarded.

Responsibilities

• Deliver high-quality customer service to the community through Council’s Service NSW Agency.
• Provide administrative support and assist Service NSW duties as needed.
• Support the job-share arrangement and broader Council functions when not undertaking Service NSW duties.

Skills

Customer service

Administrative support

Education

Qualifications in administration/customer service

Job description

As aSenior Customer Service Officer, you will play an important role in delivering high-quality customer service to our community, primarily through Council’s Service NSW Agency. Working as part of a job-share arrangement, you will also support Council’s broader customer service and administrative functions when not undertaking Service NSW duties.

About Coonamble Shire Council

Coonamble Shire Council is dedicated to enhancing the lives of our residents. We offer a supportive environment within local government and are looking for passionate individuals to join our team.

About the Role

We are seeking an enthusiastic individual with demonstrated experience in customer service and administrative support. Appropriate qualifications are highly regarded, and this position is well-suited for candidates with extensive practical experience in a similar role.

What We Offer

• A permanent full-time role with excellent job security.
• An attractive annual salary of $64,360 - $74,505 plus superannuation.
• The benefit of a nine-day fortnight, promoting excellent work-life balance.

For more information about the position and to apply, please visit www.coonambleshire.nsw.gov.au. You may also contact HR on 02 6827 1*** for general enquiries, or Bruce Quarmby, Director – Corporate Services at 6827 1900 for specific role enquiries. Applications close 5pm Monday, 9 November 2026.

Coonamble Shire Council isan equal opportunity employer who values diversity. Employment is based on qualifications, merit and operational requirements. The direct or indirect canvassing of any Coonamble Shire Councillor to support an application for a position at Council will result in that application becoming ineligible for further consideration.