Senior Credit Controller Flexible, High-Impact Collections

people2people; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible working arrangements

Wellbeing benefits

Job summary

people2people is seeking a Senior Credit Controller in Melbourne to manage a large ledger, oversee collections activity, and resolve complex matters while maintaining client relationships with Partners. You will work closely with Partners and their teams in a fast-paced environment.

You will assess credit requests, onboard new clients, ensure policy adherence, and drive timely communications. This role offers flexible working arrangements within a leading legal services firm.

Qualifications

• Strong stakeholder management and communication skills.
• Professional approach to collections with resilience and attention to detail.
• Excellent organisational and prioritisation skills in a fast-paced environment.

Responsibilities

• Assess and approve new credit requests, conducting credit checks and risk assessments.
• Onboard new clients and maintain existing client accounts.
• Ensure adherence to internal credit policies and procedures.
• Manage a substantial debtor ledger, proactively following up overdue invoices.
• Lead collections activity on complex accounts while maintaining professional client communication.
• Prepare and review aged debtor ledgers and outstanding balance reports.
• Build strong relationships with Partners and practice groups, acting as a key point of contact for escalated queries.

Skills

Stakeholder management

Communication

Organisational skills

Attention to detail

Tools

Excel

Practice management systems

Job description

people2people is seeking a Senior Credit Controller in Melbourne to manage a large ledger, oversee collections activity, and resolve complex matters while maintaining client relationships with Partners. You will work closely with Partners and their teams in a fast-paced environment.

You will assess credit requests, onboard new clients, ensure policy adherence, and drive timely communications. This role offers flexible working arrangements within a leading legal services firm.