Credit & Collections Specialist

seek.com.au; Melbourne; On-site; AUD 60,000 - 80,000; Full time

Job summary

seek.com.au is seeking a dedicated Credit Controller in Melbourne on a full-time basis to manage credit limits, monitor receivables and reconcile accounts. You will work unsupervised, report directly to the GM and directors, and coordinate with the finance team to ensure timely payments and accurate financial records.

The role requires organisation, strong numeracy, and experience with Xero or similar accounting software.

Qualifications

• Experience in credit control or similar accounting role.
• Organised and able to work unsupervised.
• Salary will be based on experience.

Responsibilities

• Credit Risk Assessment: Evaluate new and existing customer financial health, credit reports, and payment histories to set appropriate credit limits.
• Debts and Collections: Monitor accounts receivable daily, track aging reports, and proactively contact clients via phone or email to recover overdue funds.
• Dispute Resolution: Investigate and resolve billing discrepancies, query disputes, and issue statements or invoices.
• Escalation & Compliance: Negotiate payment plans, stop goods or services for delinquent accounts, or coordinate with legal teams for formal debt recovery.
• Reporting: Calculate metrics like Days Sales Outstanding (DSO), prepare bad debt provisions, and report cash flow forecasts to management.
• Communication & Negotiation: Firm, clear, and diplomatic interaction with clients to secure payments without damaging business relationships.
• Technical Proficiency: Experience with accounting software like Xero.
• Analytical Skills: Strong numeracy, account reconciliation, and attention to detail when reading credit account application forms.

Skills

Credit risk assessment

Debt collection

Accounts reconciliation

Negotiation

Communication

Xero

Attention to detail

Problem solving

Education

Accounting/finance qualification

Tools

Xero

Job description

seek.com.au is seeking a dedicated Credit Controller in Melbourne on a full-time basis to manage credit limits, monitor receivables and reconcile accounts. You will work unsupervised, report directly to the GM and directors, and coordinate with the finance team to ensure timely payments and accurate financial records.

The role requires organisation, strong numeracy, and experience with Xero or similar accounting software.