Senior Credit Controller

people2people; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible working arrangements

Wellbeing benefits

Job summary

people2people is seeking a Senior Credit Controller in Melbourne to manage a large ledger, oversee collections activity, and resolve complex matters while maintaining client relationships with Partners. You will work closely with Partners and their teams in a fast-paced environment.

You will assess credit requests, onboard new clients, ensure policy adherence, and drive timely communications. This role offers flexible working arrangements within a leading legal services firm.

Qualifications

• Strong stakeholder management and communication skills.
• Professional approach to collections with resilience and attention to detail.
• Excellent organisational and prioritisation skills in a fast-paced environment.

Responsibilities

• Assess and approve new credit requests, conducting credit checks and risk assessments.
• Onboard new clients and maintain existing client accounts.
• Ensure adherence to internal credit policies and procedures.
• Manage a substantial debtor ledger, proactively following up overdue invoices.
• Lead collections activity on complex accounts while maintaining professional client communication.
• Prepare and review aged debtor ledgers and outstanding balance reports.
• Build strong relationships with Partners and practice groups, acting as a key point of contact for escalated queries.

Skills

Stakeholder management

Communication

Organisational skills

Attention to detail

Tools

Excel

Practice management systems

Job description

Exposure to Senior leadership, partners and clients

End-to-end collections experience

About the organisation

The organisation operates within the legal sector, focusing on exceptional service and operational excellence.

About the role

As Senior Credit Controller, you will manage a large and varied ledger, oversee collections activity, and resolve complex matters while maintaining strong client relationships. You will work closely with Partners and their teams, adapting to shifting priorities in a fast-paced environment.

Key responsibilities

Assess and approve new credit requests, conducting credit checks and risk assessments.

Onboard new clients and maintain existing client accounts.

Ensure adherence to internal credit policies and procedures.

Manage a substantial debtor ledger, proactively following up overdue invoices.

Lead collections activity on complex accounts while maintaining professional client communication.

Prepare and review aged debtor ledgers and outstanding balance reports.

Build strong relationships with Partners and practice groups, acting as a key point of contact for escalated queries.

Skills & experience

Strong stakeholder management and communication skills.

Professional approach to collections with resilience and attention to detail.

Excellent organisational and prioritisation skills in a fast-paced environment.

Good working knowledge of Excel and experience with practice management systems.

What’s in it for you

Join a supportive Finance team within a collaborative firm.

Opportunities for career development through structured programs.

Access to flexible working arrangements and wellbeing benefits.