Senior Credit Controller

People2People - Melbourne; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible working

Wellbeing benefits

Career development programs

Job summary

People2people - Melbourne is seeking a Senior Credit Controller to manage a large debtor ledger, oversee collections, and resolve complex matters while maintaining strong client relationships. You will work closely with Partners and their teams in a fast-paced environment.

The role emphasises adherence to internal credit policies, onboarding new clients, and building collaborative relationships within a supportive Finance team, with flexible working options and wellbeing benefits.

Qualifications

• Strong stakeholder management and communication skills.
• Professional approach to collections with resilience and attention to detail.
• Excellent organisational and prioritisation skills in a fast-paced environment.
• Good working knowledge of Excel and experience with practice management systems.

Responsibilities

• Assess and approve new credit requests, conducting credit checks and risk assessments.
• Onboard new clients and maintain existing client accounts.
• Ensure adherence to internal credit policies and procedures.
• Manage a substantial debtor ledger, proactively following up overdue invoices.
• Lead collections activity on complex accounts while maintaining professional client communication.
• Prepare and review aged debtor ledgers and outstanding balance reports.
• Build strong relationships with Partners and practice groups, acting as a key point of contact for escalated queries.

Skills

Stakeholder management

Communication

Attention to detail

Organisational skills

Prioritisation

Tools

Excel

Practice management systems

Job description

Exposure to Senior leadership, partners and clients

End-to-end collections experience

About the organisation

The organisation operates within the legal sector, focusing on exceptional service and operational excellence.

About the role

As Senior Credit Controller, you will manage a large and varied ledger, oversee collections activity, and resolve complex matters while maintaining strong client relationships. You will work closely with Partners and their teams, adapting to shifting priorities in a fast-paced environment.

Key responsibilities

• Assess and approve new credit requests, conducting credit checks and risk assessments.
• Onboard new clients and maintain existing client accounts.
• Ensure adherence to internal credit policies and procedures.
• Manage a substantial debtor ledger, proactively following up overdue invoices.
• Lead collections activity on complex accounts while maintaining professional client communication.
• Prepare and review aged debtor ledgers and outstanding balance reports.
• Build strong relationships with Partners and practice groups, acting as a key point of contact for escalated queries.

Skills & experience

• Strong stakeholder management and communication skills.
• Professional approach to collections with resilience and attention to detail.
• Excellent organisational and prioritisation skills in a fast-paced environment.
• Good working knowledge of Excel and experience with practice management systems.

What’s in it for you

• Join a supportive Finance team within a collaborative firm.
• Opportunities for career development through structured programs.
• Access to flexible working arrangements and wellbeing benefits.