Senior Clinic Administrator & Operations Lead

Soaring Health Sport, Wellness & Community Centre; City of Hume; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Above award salaries

Flexible working hours

Great processes and policies in place

State-of-the-art facilities

Stable working environment

Job summary

Soaring Health Sport, Wellness & Community Centre is a Melbourne-based allied health hub seeking an administration professional to welcome clients and manage bookings across Reservoir and Craigieburn sites. The role covers invoicing, document control and cross-site coordination in a fast-paced environment.

You will contribute to a supportive team, handle confidential information with integrity, and help maintain a smooth, welcoming clinic atmosphere while supporting managers as needed.

Qualifications

• Excellent written and verbal communication skills.
• Proficiency in Microsoft 365 (Word, Excel, Outlook).
• High level of attention to detail with focus on compliance and document control.
• Strong financial administration skills, including invoicing and follow up on payments.
• Reliable and positive attitude with ability to engage clients effectively.

Responsibilities

• Provide a warm and professional welcome to every client, in person and over the phone.
• Coordinate bookings, cancellations and reschedules with sensitivity to client needs.
• Oversee invoicing, payment follow-up, and financial accuracy.
• Maintain document control and ensure ongoing compliance.
• Provide leadership support and step in for Clinic Managers as needed.
• Handle confidential information with care and integrity.
• Support the clinic team by ensuring smooth operations and a comfortable environment.
• General clinic housekeeping duties (stock replenishment, general cleaning).

Skills

Excellent written and verbal comms

High level of attention to detail

Reliability and positive attitude

Engage clients effectively

Invoicing and following up payments

Tools

Microsoft 365

Job description

Soaring Health Sport, Wellness & Community Centre is a Melbourne-based allied health hub seeking an administration professional to welcome clients and manage bookings across Reservoir and Craigieburn sites. The role covers invoicing, document control and cross-site coordination in a fast-paced environment.

You will contribute to a supportive team, handle confidential information with integrity, and help maintain a smooth, welcoming clinic atmosphere while supporting managers as needed.