Senior Administrator

Soaring Health Sport, Wellness & Community Centre; City of Hume; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Above award salaries

Flexible working hours

Great processes and policies in place

State-of-the-art facilities

Stable working environment

Job summary

Soaring Health Sport, Wellness & Community Centre is a Melbourne-based allied health hub seeking an administration professional to welcome clients and manage bookings across Reservoir and Craigieburn sites. The role covers invoicing, document control and cross-site coordination in a fast-paced environment.

You will contribute to a supportive team, handle confidential information with integrity, and help maintain a smooth, welcoming clinic atmosphere while supporting managers as needed.

Qualifications

• Excellent written and verbal communication skills.
• Proficiency in Microsoft 365 (Word, Excel, Outlook).
• High level of attention to detail with focus on compliance and document control.
• Strong financial administration skills, including invoicing and follow up on payments.
• Reliable and positive attitude with ability to engage clients effectively.

Responsibilities

• Provide a warm and professional welcome to every client, in person and over the phone.
• Coordinate bookings, cancellations and reschedules with sensitivity to client needs.
• Oversee invoicing, payment follow-up, and financial accuracy.
• Maintain document control and ensure ongoing compliance.
• Provide leadership support and step in for Clinic Managers as needed.
• Handle confidential information with care and integrity.
• Support the clinic team by ensuring smooth operations and a comfortable environment.
• General clinic housekeeping duties (stock replenishment, general cleaning).

Skills

Excellent written and verbal comms

High level of attention to detail

Reliability and positive attitude

Engage clients effectively

Invoicing and following up payments

Tools

Microsoft 365

Job description

• Reservoir

Job Type

Permanent Full time, Part-Time

Location

Flexibility To Work Across Various Sites

• Reservoir
• Craigieburn

Qualifications

• Excellent written and verbal communication skills
• Proficiency in Microsoft 365 (Word, Excel, Outlook)
• High level of attention to detail, with a focus on compliance and document control
• Strong financial administration skills, including invoicing and following up outstanding payments
• A reliable and positive attitude, with the ability to engage clients effectively

Contact Officer

Email: [e-mail]

Office: [phone]

About Soaring Health

Soaring Health is an award-winning allied health care centre with 6 state of the art clinics throughout Melbourne. Our clinics offer a range of onsite, remote, and in-home services to clients receiving Occupational Therapy, Speech Pathology, Psychology, Physiotherapy, Chiropractic, Dietetics and Allied Heath care services. Our dedicated team is passionate about enriching lives so that people can go on living.

Benefits

• Working in state-of-the-art facilities
• Having access to stable working environment
• Flexible working hours
• Above award salaries
• Great processes and policies in place

What You Will Do

• Provide a warm and professional welcome to every client, in person and over the phone
• Coordinate bookings, cancellations and reschedules with sensitivity to client needs
• Oversee invoicing, payment follow-up, and financial accuracy
• Maintain document control and ensure ongoing compliance
• Provide leadership support and step in for Clinic Managers as needed
• Handle confidential information with care and integrity
• Support the clinic team by ensuring smooth operations and a comfortable environment
• General clinic housekeeping duties (stock replenishment, general cleaning)

How We Will Support You

• Work within a large Front-end team
• Regular manager onsite
• Strong supports across different sites
• Regular weekly meetings
• Follow checklists for tasks
• Detailed induction program

What's In It For You

• Great work life balance
• Work hours to support your other commitments
• Stable work environment
• Detailed handbooks available
• Remote access to technology
• Young and friendly environment
• Dynamic Team
• Regular social events
• Professional development
• Work across multiple projects
• Admin tasks
• Diverse experienced support
• Established systems in place
• Modern technology
• Multiple avenues for career progression
• Serve the community with love and care
• Impact real people's lives
• Yearly conferences
• Grow and Develop in a long term career

More Benefits

• Work along a driven team of administrators
• Learn from passionate, supportive managers
• Flourish in a supportive environment
• Let your career soar at Soaring Health!