Senior Client Success & Admissions Lead

Arcare; Caboolture; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Job stability

Health insurance

Employee discounts

Reward & Recognition

Employee Assistance Program

Job summary

Arcare is seeking aSales/Customer Service professional to join our team in Queensland. You will negotiate with families, prepare resident agreements, and coordinate admissions with Residence Managers, while maintaining presentation quality and community engagement.

Ideal candidates have strong interpersonal skills, can work independently, and are comfortable updating Salesforce CRM while reporting activities to the Queensland State Manager.

Qualifications

• Proven experience in a Sales (and/or) Customer Service position.
• Current Police Clearance and NDIS Check that allows work in Aged Care.
• Broad understanding of issues experienced by the elder community.

Responsibilities

• Conduct residential tours as required.
• Be prepared to be assigned a primary location based on market needs.
• Understand Aged Care Financial Arrangements per Aged Care Act.

Skills

Sales experience

Customer service

Interpersonal skills

Independent worker

Education

Police Clearance

NDIS Screening Check

Statutory Declaration

Tools

Salesforce

Job description

Arcare is seeking aSales/Customer Service professional to join our team in Queensland. You will negotiate with families, prepare resident agreements, and coordinate admissions with Residence Managers, while maintaining presentation quality and community engagement.

Ideal candidates have strong interpersonal skills, can work independently, and are comfortable updating Salesforce CRM while reporting activities to the Queensland State Manager.