Senior Change Manager - Insurance Tech & Adoption

TAL Limited; Sydney; On-site; AUD 120,000 - 150,000; Full time

Job summary

TAL is seeking an experienced Change Manager in Sydney to support technology and process change within our Claims function. The role focuses on creating readiness, translating complex changes into practical guidance, and ensuring lasting adoption across teams.

Responsibilities include partnering with senior stakeholders, developing adoption plans, delivering communications and training, and tracking ongoing business readiness through to go-live and post-launch support.

Qualifications

• Change management experience: leading change across technology programs or projects.
• Industry knowledge: experience in insurance or financial services preferred.
• Agile delivery: partner with product/platform teams to embed change.
• Stakeholder engagement: strong relationship-building and communication skills.

Responsibilities

• Partner with senior stakeholders to align on vision, goals and rationale for change.
• Assess change impacts and develop tailored strategies and plans.
• Deliver targeted engagement, communications and training with L&D teams.
• Measure readiness and support go-live and post-launch activities.

Skills

Change management

Stakeholder engagement

Agile delivery

Training & communications

Education

PROSCI certification

Relevant tertiary qualification

Job description

TAL is seeking an experienced Change Manager in Sydney to support technology and process change within our Claims function. The role focuses on creating readiness, translating complex changes into practical guidance, and ensuring lasting adoption across teams.

Responsibilities include partnering with senior stakeholders, developing adoption plans, delivering communications and training, and tracking ongoing business readiness through to go-live and post-launch support.