Senior Change Experience Lead

EY; Australia; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Career development

Flexible work arrangements

Benefits package

Job summary

EY Australia seeks a highly motivated Change Experience Specialist (Manager level) to shape and deliver end-to-end change blueprints for complex transformations. You will drive adoption and sustainable outcomes across new systems, operating models and ways of working.

You will lead design initiatives focused on user needs, collaborating with stakeholders to develop and execute strategies that enable adoption, embed new practices and deliver measurable business results.

Qualifications

• Experience in consulting, change management, organisational development or a related discipline.
• Proven experience shaping and delivering end-to-end change for complex transformation programs (e.g. operating model or system change).
• Strong capability in designing and leading enterprise-wide change initiatives across multiple workstreams.
• Experience conducting change impact assessments and translating strategy into practical change interventions.
• Ability to integrate people, process, technology and organisational design into a cohesive change approach.
• Strong stakeholder engagement and facilitation skills, including working with senior leaders.
• Experience supporting organisation and workforce design, including capability uplift and transition planning.
• Ability to develop clear, compelling change narratives for diverse audiences.
• Experience applying human-centred design or behavioural change approaches to drive adoption.
• Strong commercial awareness, balancing business outcomes with employee experience.
• Australian Citizenship with Baseline (or higher) security clearance, or eligibility to obtain clearance.

Responsibilities

• Design and lead the change architecture, including the overall strategy, roadmap and end-to-end change journey across initiatives and stakeholder groups
• Translate enterprise strategy into organisational change, assessing workforce, leadership and operating model impacts and supporting future-state design
• Lead change design across complex transformation programs, sequencing initiatives to minimise disruption and improve readinessBring together all elements of change to deliver a cohesive, enterprise-wide approach across people, process, technology and experience
• Shape compelling change narratives that simplify transformation and drive alignment, engagement and trust
• Drive stakeholder and senior leader alignment, using impact assessments, engagement strategies and a people-centred approach to support adoption and sustained outcomes

Skills

Change management

Stakeholder engagement

Operating model

Enterprise-wide change

People-centred approach

Job description

EY Australia seeks a highly motivated Change Experience Specialist (Manager level) to shape and deliver end-to-end change blueprints for complex transformations. You will drive adoption and sustainable outcomes across new systems, operating models and ways of working.

You will lead design initiatives focused on user needs, collaborating with stakeholders to develop and execute strategies that enable adoption, embed new practices and deliver measurable business results.