Senior Case Manager, Workers' Comp & RTW (Hybrid)

Arthur J. Gallagher & Co. (AJG); Australia; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Health Insurance Discounts

Novated Leasing

Volunteer days

Flexible work arrangements

Mental Health Support

Job summary

Gallagher Bassett is seeking an experienced Senior Case Manager to join our Australia team. You will manage a portfolio of rehabilitation cases, coordinating with insured employers, injured employees, rehabilitation professionals, medical practitioners and legal providers to drive the best possible outcomes across the return-to-work journey.

This career-defining role features an innovative service model tailored to injured workers and clients, with a supportive environment that values teamwork,

Qualifications

• You’ll have previous experience in case management within a Workers Compensation setting.
• A customer focused approach with the ability to build trust and rapport and can demonstrate a true passion to help people.
• A team player who enjoys collaboration with the ability to coach and mentor others.
• Exceptional time management and organisational skills;
• Highly developed communication skills, with the ability to engage at all levels of organisation;
• Tertiary qualifications or experience in Allied Health or qualifications in injury rehabilitation.

Responsibilities

• Advising and providing case management support across a range of rehabilitation cases (between 50-65) at various stages of their return to work journey.
• Engaging with insured employers, injured employees, rehabilitation professionals, medical practitioners and legal providers in order to achieve the best possible outcomes for all parties.
• Supporting the physical and psychological needs of our injured workers through the provision of services within our additional mental health, technical and rehabilitation support hubs.
• Contributing to excellent return to work outcomes and lead the end-to-end claims management life cycle.
• Coaching and mentoring case managers and collaborating with our additional Mental Health, Recovery and RTW, and Technical support hubs.

Job description

Gallagher Bassett is seeking an experienced Senior Case Manager to join our Australia team. You will manage a portfolio of rehabilitation cases, coordinating with insured employers, injured employees, rehabilitation professionals, medical practitioners and legal providers to drive the best possible outcomes across the return-to-work journey.

This career-defining role features an innovative service model tailored to injured workers and clients, with a supportive environment that values teamwork,